Startup Specialist Camp Bow Wow

Propelled Brands

Startup Specialist Camp Bow Wow

Westminster, CO
Full Time
Paid
  • Responsibilities

    About Us

    Camp Bow Wow® is a doggy day care and boarding franchise with locations across North America. Camp Bow Wow has ranked in Entreprenuer’s Franchise 500 list for 15 consecutive years and was named to Denver Business Journal’s Top Workplaces in 2020. For over 20 years, we’ve proudly offered dogs a safe place to play while simultaneously providing socialization, exercise, and TLC from Certified Camp Counselors®. With over 200 locations, dogs visit Camp 5 million times a year where they enjoy our premier doggy day care, boarding, grooming and enrichment services. Join our “Houndquarters” team in Westminster, Colorado and be a part of helping franchise owners realize their dreams while achieving our mission of Making Dogs Happy! Camp Bow Wow is part of Propelled Brands, a recognized leader in the franchising industry.

    We are also committed to giving back to the communities we serve by helping sick and injured dogs in need through our Bow Wow Buddies Foundation®! Learn more about our charitable efforts by visiting www.bowwowbuddies.com.

    About The Opportunity

    Camp Bow Wow Startup Specialist (SUS) partners with franchisees to ensure a seamless and successful new camp opening. This role combines operational support with strategic financial coaching, focusing on cost management, revenue growth, and achieving key financial milestones. The Startup Specialist meets with new Franchisees regularly through the ramp up phase and supports their financial grow and success. By fostering strong franchise relationships and adherence to Camp Bow Wow’s best practices, the Franchise Startup Specialist ensures that new franchisees are positioned for long-term success.

    How You Will Make a Difference

    Oversee the opening process for new camps from setup and compliance through soft and grand openings, ensuring franchisees meet operational and financial readiness standards.

    Coach Franchisees to develop financial literacy, including understanding profit-and-loss statements, tracking operational expenses, and setting achievable financial goals to help them achieve profitability.

    Guide and make appropriate recommendations to franchisees in optimizing revenue streams, such as daycare, boarding, grooming, and retail sales, while maintaining focus on customer satisfaction.

    Assist franchisees in tracking and analyzing key financial metrics to monitor performance, including revenue, labor costs, gross margins, and operational expenses and provide actionable recommendations to drive profitability.

    Collaborate with franchisees to create and execute financial plans that align with corporate standards and support sustained growth.

    Ensure franchisees meet or exceed key performance indicators related to revenue, customer retention, and financial health.

    Ensure new camps adhere to Camp Bow Wow’s brand and operational standards, fostering efficiency and exceptional customer and pet experiences.

    Partner with franchisees and the marketing team to implement effective local marketing strategies that support revenue ramp-up and customer engagement.

    Build strong partnerships with franchisees, providing them with the tools, resources, and confidence needed to navigate the financial and operational challenges of opening a new location.

    A Strong Candidate Will Have

    Associate or Bachelor’s degree in Business Administration, Hospitality Management, or related field

    3-5 years of experience in franchise operations, business consulting, financial coaching, or multi-unit management, ideally within the pet, retail, or hospitality sectors

    Ability to travel 50% throughout the year, including overnight and weekend travel.

    2+ years of experience driving financial performance and operational improvements preferably in a franchise setting

    2+ years of experience with monitoring and analyzing key financial metrics, including revenue management, gross margins, and operational expenses

    2+ years of experience with franchise system operations and ability to build rapport and trust with franchise owners.

    Advanced financial acumen with the ability to interrupt reports, identify trends, and deliver actionable insights.

    Excellent communication (verbal and written), organization, and presentation skills.

    Strong attention to detail, takes initiative, and is proactive in all aspects of communication follow-up and follow-through.

    Time Management and project management skills are critical.

    Technical experience with MS Office Word, Excel, PowerPoint, and all ancillary tools.

    Experience with FranConnect or Customer Relationship Management software preferred.

    Must LOVE Dogs! You will be in new camps with dogs – expect the fur to be flying and tails-a-wagging.

    We believe that everyone is capable of great things. Because of this, we encourage you to apply even if you do not have 100% of the qualifications listed above

    Compensation & Benefits

    Compensation Range: $70,000 – $80,000

    Job Type: Full-Time, Exempt

    Work Arrangements: up to 50% travel to the franchise locations and quarterly in-office week visits to the corporate office in Colorado. When not traveling, ability to work remotely.

    Benefit Offerings:

    Medical, Dental, Vision, and supplemental benefits

    Retirement plan and employer match

    Paid Leave

    Generous time off policy with 10 holidays, 4 personal days, 16 volunteer hours, and 3 weeks of PTO accrual

    Application Deadline: All applications must be received no later than April 30, 2025.

    Equal Opportunity Employer

    Camp Bow Wow® is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

    This is a remote position.