Benefits:
Bonus based on performance
Competitive salary
Opportunity for advancement
Training & development
About Us: P&CP Academy partners with State Farm Agents around New Castle Delaware that are actively hiring top-notch talent. Our affiliates take pride in their strong values, exceptional service, and unwavering commitment to their customers' needs. It is imperative that our applicants fit these core values.
Job Description: As an Insurance Representative, you serve as the first touch point and go-to for both new and existing customers that are searching for insurance coverage. Your main duties will include, but not limited to the following:
Possess the ability to update and educate your customers on the various insurance options that will best fit their unique needs.
Maintain the necessary skillset to cross-sell and upsell insurance services that best maximize your customer’s lifestyle.
Handle any/all necessary insurance policy related tasks, including, but not limited to collecting payments, identifying claim errors, update all necessary policy changes.
Direct contribution to the success of the Agency by providing superb customer service to both new and existing clients.
Always conduct yourself professionally with both internal and external stakeholders and clients.
Requirements: We are looking for individuals with excellent customer service skills that will strive to communicate effectively and professionally with both internal team members and external customers. Individuals that are self-motivated and have the ability to problem solve efficiently and will work well both on a team and individually. Our ideal applicant would demonstrate the following skills:
Preferably 3-5 years’ experience in customer service-related roles.
Passionate about helping others by contributing to improving the lives of your customers.
Ability to multitask simultaneously by prioritizing tasks effectively.
Be willing and able to adapt to changes.
State Insurance License required. (Or must be willing to obtain required licensure)
Apply to get started on your career placement.
HOURS Monday-Friday 9AM - 5PM. Potentially Saturday hours, 9AM-1PM.