Job Description

Stellar Consulting Solutions is a boutique business & technology consulting company headquartered in Atlanta, GA. We deliver high quality, agile, and experienced workforce for niche technology projects of any scale. We help forward thinking clients to solve specific problems by understanding their needs and align talent that can move fluidly to match skill supply and demand on a real-time basis.

Stellar Consulting has a unique combination of technical and digital skills to recruit, engage, and retain qualified talent. We have a stellar reputation for striving to achieve high ethical standards. Our use of Innovative techniques and industry best practices has made us one of the fastest growing boutique firms delivering to enterprise business.

POSITION: Customer Care Representative - Sales Support

LOCATION: Stuart, FL

DURATION: 12 Months

DESCRIPTION:

Mon-Fri Flexible shift after training but initial schedule start time is 8:30AM 5PM POSITION WILL START REMOTE FOR NOW - ONCE ONSITE DUTIES RESUME (TIME TBD), CW WILL BE REQUIRED TO REPORT ON SITE ~ CANDIDATES WITHIN COMMUTING DISTANCE REQUIRED

II. PRIMARY DUTIES AND RESPONSIBILITIES

1. Verification and documentation of new patient insurance coverage and coordinating costs for supplies in order to communicate to the patient and billing what the patient order cost will be
2. Re-verification of existing patient insurance coverage to ensure that repeat order cost and eligibility is communicated to the patient and the billing department
3. Contact insurance carriers to request any prior authorizations as needed for patients that must seek prior approval before obtaining medical supplies
4. Special verification projects for newly contracted insurance plans and audit of any patients that may be impacted
5. Verification of insurance coverage through HIPAA and regulatory complaint out bound phone calls or via the providers online portal
6. Communication internally with Sales operations or Medical Billing operations of insurance eligibility for each new and existing patient in order to complete the sale or obtain further medical documentation
7. Communication externally with patients to explain information received relative to their insurance benefit and how it relates to their medical supply purchase
8. Develops and maintains knowledge in medical terminology, billing and insurance guidelines
9. Ability to identify and professionally resolve insurance verification related issues
10. Track daily production and submit daily log to direct supervisor

V. MINIMUM REQUIREMENTS OR QUALIFICATIONS

(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions)

Thanks & Regards,

Vasu Bartarya

Executive Technical Recruiter

Stellar Consulting Solutions, LLC

Phone: 678-400-7060

LinkedIn: https://www.linkedin.com/in/vasu-bartarya-9306aa194/

2475 Northwind Parkway, Suite 200, Alpharetta, GA, 30009

Company Description

Stellar Consulting Solutions is a boutique business & technology consulting company headquartered in Atlanta, GA. We deliver high quality, agile, and experienced workforce for niche technology projects of any scale. We help forward thinking clients to solve specific problems by understanding their needs and align talent that can move fluidly to match skill supply and demand on a real-time basis. Stellar Consulting has a unique combination of technical and digital skills to recruit, engage, and retain qualified talent. We have a stellar reputation for striving to achieve high ethical standards. Our use of Innovative techniques and industry best practices has made us one of the fastest growing boutique firms delivering to enterprise business.