BILLING ASSISTANT (WEST COAST)
Full-Time, Remote / Hourly, Non-Exempt / Includes Benefits, PTO, Flexible Schedule, Equity
Steno’s Production Team is looking for a Billing Associate to join our Winning Team!
If you’re looking for a company that offers support, guidance, an abundance of killer giphys, and unlimited potential to grow into your best self, you can bet we’d love to have you too.
WHO ARE YOU?
As Steno’s Billing Associate, you’ll be supporting the billing experience for our clients, a cornerstone of what we do here at Steno. As we work to streamline processes, you’ll support efforts communicating effectively across a variety of teams and markets.
Our Billing Assistants are highly organized and thrive in a fast-paced environment. You’ll do well in this role if you have knowledge of billing procedures and close attention to detail, with strong analytical skills.
ON A REGULAR BASIS, YOU WILL:
Monitoring various correspondence inboxes, and respond to all messages in a timely manner or forward/escalate them to the proper parties.
Labeling and file incoming documents properly for further processing.
Facilitating inter-departmental communication of incoming orders and requests.
Processing simple invoicing tasks such as cancellations.
Inputting new orders as they come in.
Assisting the billing manager and billing associates with organizational projects and other tasks as needed.
Interfacing with both internal and external teams, communicating openly and efficiently–you’ll excel if you have strong written and verbal communication skills.
Providing excellent and hospitable customer service–we care about each other and we care about our clients. You’ll fit right in if you’re excited to deliver that experience day in and day out.
COMPENSATION & BENEFITS:
Salary - $19-$22/hr
Health, Vision, & Dental Benefits – generous company-sponsored health plans for both employees and dependents, including comprehensive vision & dental
Wellness/Mental Health – shared benefits to be used among employees and families
Flexible Paid Time Off – allowing employees to find balance in their lives
Options of Equity – we know our success is nothing without our team
And more! – a home office setup, and a monthly stipend to cover internet/phone
OUR TEAM
Our Production team is a highly reliable and super motivated team. A diverse group working throughout the country, we’re responsible for review of our most sensitive and VIP depositions.
We are tech-savvy perfectionists and collaborative team players. Not only do we work under tight deadlines, but we are also constantly evaluating and reevaluating our own processes to make them more efficient than they were the day before!
If a fast paced environment that keeps you on your toes is not for you, then the Production team is probably not the right fit. But if you don’t shy away from a little chaos and you are a natural troubleshooter with great attention to detail, then you may just find the home you are looking for here.
YOU’RE GONNA CRUSH IT IF:
You have 1 + years of billing, finance, or accounting experience; court reporting or legal billing experience is a plus!
You are proficient on Mac and PC and master new systems quickly; Google Workspace and Slack experience is preferred–bonus points for experience with a wiki platform!
You’re organized, adaptable, and comfortable wearing multiple hats.
You’re capable of working independently in a fast-paced, remote environment and are comfortable learning on the fly.
You have the desire to work with a fast-paced and quickly growing tech start-up and you are enthusiastic about the opportunity for growth within the company.
ABOUT STENO
Founded in 2018; grown from 9 to about 175 in 4 years
Values: be highly reliable, constantly innovate, operate with a hospitality mindset
Diverse backgrounds welcome! Steno employees have a unique blend of legal, technology, operations and finance experience
We are revolutionizing the litigation and court reporting industry
DelayPay for deferred litigation financing
Cutting-edge technology - unique products and integrations to maximize the output of legal professionals
White glove, concierge customer service that our clients rave about
Steno is an equal opportunity employer and does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental ability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business needs.