Store Agent (Brooklyn)

TV Company

Store Agent (Brooklyn)

Brooklyn, NY
Full Time
Paid
  • Responsibilities

    Job Description

    Store Agent is responsible for caring for our customers, solving their issues and for building lasting relationships with them.

    Daily activities include:
    Help customers with technical questions
    Process orders and payments in the CRM system
    Handle complaints and retain cancellations
    Troubleshoot technical issues
    Prepare packages for shipment and process incoming packages
    Manage inventory
    Contribute to product and service improvements
    Contribute to a positive working environment

  • Qualifications

    Qualifications

    Qualifications
    Store Agent must have natural diplomatic skills, tact, and patience to deal with all kinds of situations and customers.

    Required skills and experience:
    1 Must be fluent in Russian and English
    2 Great listening and communication skills
    3 Ability to simultaneously handle multiple tasks
    4 Positive and friendly attitude
    5 Strong organization and follow-up skills
    6 Flexibility to work different shifts and on weekends
    7 Ability to adapt to different customers
    8 Ability to maintain composure under pressure
    9 Knowledge of the computers, networks, TVs, phones and CRM software

    Additional Information

    ** Benefits that are awaiting you if you join us:**

    1. Opportunities to develop professionally
    2. Friendly, professional, highly motivated and productive team that wants to develop professionally
    3. Creative Environment where You will never be bored!

    Does this sound interesting to you? Do you consider yourself a great fit for this position and like to meet us? You are almost there! Join us!

    Press "I'm interested" and submit your application. We would love to see in comments an explanation of why we should hire you for this position.