Store Lead and Front of House Manager

ZPIZZA USA LLC

Store Lead and Front of House Manager

Mission Viejo, CA
Part Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Company parties

    Competitive salary

    Employee discounts

    Free food & snacks

    Opportunity for advancement

    Training & development

    Benefits/Perks

    Flexible Scheduling

    Competitive Compensation

    Career Advancement Opportunities

    Employee Discounts

    Job Summary

    We are seeking an experienced Store Lead / Front of House (FOH) Manager to join our zpizza zCrew Team! zpizza is growing and we are need of a qualified Store Lead / FOH Manager. As a Store Lead / FOH Lead, you will be responsible for the restaurant’s operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience is a plus. You must uphold the zpizza model and be an example for the zCrew members.

    Responsibilities:

    Train and manage employees and assign duties as needed

    Lead team in providing exceptional customer service

    Resolve customer complaints gracefully and with tact

    Adhere to all health and safety rules and regulations

    Provide sales and productivity reports to upper management

    Maintain appropriate inventory levels, reorder and restock when necessary

    Cover the shifts of absent employees

    Qualifications:

    High school diploma/GED

    Previous food service experience

    Familiarity with Microsoft Office, restaurant management software, and POS software

    Ability to remain calm and thrive under pressure

    Excellent management and leadership skills

    Strong communication and problem-solving skills

    Foodsafe Certificate (Plus)

    Pizza Industry Experience (Plus)