Are you someone who excels at optimizing systems and enhancing operational efficiency? Do you have a strong background in analyzing workflows, improving processes, and ensuring high levels of productivity and quality? If you have a passion for data-driven decision-making and leading teams to success, we have an exciting opportunity for you. As a Store Manager at Goodwill Industries of Michiana, you will be responsible for managing the overall operations of our retail store, ensuring both operational efficiency and a high standard of customer service. This role is ideal for someone with a technical mindset—someone who thrives on creating systems, improving workflows, and driving measurable results. If you are ready to lead with a focus on both data and hands-on execution, we want to hear from you. We are hiring at all of these locations: • Concord (in Elkhart) • Elkhart North • Goshen • Rochester • Warsaw • Ash Road • Elkhart Responsibilities: • Optimize Operations: Identify inefficiencies, recommend improvements, and implement strategies to boost productivity, sales, and customer satisfaction using data-driven decisions. • Lead with Purpose: Manage and coach a team of associates, set clear goals, and maintain high standards to align with company objectives and deliver exceptional customer service. • Leverage Data: Analyze store performance data to guide decisions that improve sales, efficiency, and customer experience. • Drive Continuous Improvement: Refine processes, reduce waste, and implement best practices to enhance store operations. • Set and Track Goals: Establish KPIs to monitor progress, address challenges, and ensure targets are met. • Collaborate Across Teams: Work with departments like inventory, HR, and leadership to ensure smooth store operations. • Ensure Safety and Compliance: Lead safety initiatives and maintain a clean, compliant, and customer-friendly environment. • Communicate Insights: Present data-driven reports to leadership, offering insights on performance, challenges, and opportunities for improvement. Qualifications: • Proven experience managing retail operations, with a strong focus on improving systems and driving efficiency. • Skilled in using data to identify trends, performance gaps, and areas for operational improvement. • Strong problem-solving skills, with a track record of implementing creative and practical solutions. • A detail-oriented leader who can manage complex workflows, track metrics, and keep things running smoothly. • A clear and effective communicator who can present complex ideas and collaborate across functions. • Adaptable, able to adjust strategies and tactics to meet changing needs and new technologies. • Experience leading teams, fostering accountability, and motivating employees to achieve performance goals. • A Bachelor’s degree in business, retail management, or a related field, or equivalent experience preferred. Compensation: $55,000 yearly
• Optimize Operations: Identify inefficiencies, recommend improvements, and implement strategies to boost productivity, sales, and customer satisfaction using data-driven decisions. • Lead with Purpose: Manage and coach a team of associates, set clear goals, and maintain high standards to align with company objectives and deliver exceptional customer service. • Leverage Data: Analyze store performance data to guide decisions that improve sales, efficiency, and customer experience. • Drive Continuous Improvement: Refine processes, reduce waste, and implement best practices to enhance store operations. • Set and Track Goals: Establish KPIs to monitor progress, address challenges, and ensure targets are met. • Collaborate Across Teams: Work with departments like inventory, HR, and leadership to ensure smooth store operations. • Ensure Safety and Compliance: Lead safety initiatives and maintain a clean, compliant, and customer-friendly environment. • Communicate Insights: Present data-driven reports to leadership, offering insights on performance, challenges, and opportunities for improvement.