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Store Operations Support Specialist

Domino's Corporate

Store Operations Support Specialist

Chesapeake, VA
Full Time
Paid
  • Responsibilities

    Job Description

    (80%) Conduct Operations Assessments in all US stores

    • Measure operational performance by evaluating Product, Service, Image, Food Safety, Team Member Safety and Technology/Innovation
    • Provide hands-on training during the assessment with a positive attitude
    • Evaluate all systems in stores to ensure compliance against DPZ Standards and procedures
    • Evaluate all stores in assigned area multiple times per year to meet team objective
    • Assist team to meet visit goal which may include travel outside of your assigned area

    (10%) Facilitate educational programs on operations evaluation and improvement

    • Partner with FBC’s/Franchisees/MCOs and Marketplace Trainers to develop additional targeted training that will improve operations in your assigned area
    • Educate marketplace on current and revised standards in a proactive manor
    • Perform calibration visits with the marketplace leaders
    • Assess and share best practices

    (5%) Additional Responsibilities

    • Participate in special programs such as Domino’s Pizza Prep School
    • Participate in FBC, Franchisee and Specialist on-boarding
    • Gather and provide specialized data upon request
    • Support the testing and rollout of new innovations or product launches
    • Act as a resource for information to the marketplace

    (5%) Administrative

    • Maintain a consistent and direct link to WRC, marketplace leaders, and Franchisees with timely and accurate communications
    • Utilize store data and provided technology to effectively plan store visits
    • Schedule all travel in the most cost-effective manner
    • Utilize available reports and data to ensure store visits are completed on schedule
    • Facilitate and participate in team and individual meetings
  • Qualifications

    Qualifications

    • Minimum 1-year General Management experience at Domino’s Pizza store, 2 years preferred
    • Experience as a multi-unit supervisor or Operations Trainer preferred
    • Role model operator with history of exceptional evaluation scores
    • Experience coaching and developing team members
    • Proficient in leveraging technology and innovation in stores to drive operational performance
    • Ability to work independently and be results oriented
    • Thorough understanding of Domino’s Pizza standards, policies, and procedures.
    • Appropriate level of computer and technology skills. (Microsoft office)
    • Ability to give and receive constructive feedback and diffuse volatile situations
    • Effective coaching and motivational skills, professional demeanor
    • Ability to travel 75- 85%, including overnight travel
    • Willingness to work 3-4 weekends per month
    • Recommendation from Franchisee, Director of Corporate operations or equivalent
    • High School Diploma required

    Additional Information

    ** Benefits:**

    • Paid Holidays and Vacation
    • Medical, Dental & Vision benefits that start on the first day of employment
    • No-cost mental health support for employee and dependents
    • Childcare tuition discounts
    • No-cost fitness, nutrition, and wellness programs
    • Fertility benefits
    • Adoption assistance
    • 401k matching contributions
    • 15% off the purchase price of stock
    • Company bonus

    All your information will be kept confidential according to EEO guidelines.