JOB TITLE: Student Affairs Receptionist

DEPARTMENT: Student Affairs

REPORTS TO: Associate Director of Student Affairs

SCHEDULE: Full Time. Exempt. Monday–Friday; 9 am - 5 pm Fully Onsite position

SALARY: $44,500 per year

POSITION OVERVIEW:

**** Under the supervision of the Associate Director of Student Affairs, the Student Affairs Receptionist is the first point of contact for multiple offices and phone lines. Provide general information to students, staff and visitors. Responsible for general office upkeep and supply inventory. Manage staff calendars and space reservations. Provide support to office initiatives, including Orientation and Student Affairs programming.

DUTIES AND RESPONSIBILITIES:

• Greet and assist all visitors of the 340 Office Suite, including Student Affairs (Residence Life, Student Engagement and Leadership, Student Health & Counseling Services, Disability Resources) Title IX Coordinator, SVA Global and International Student Office.
• Provide general information to staff, students and their families.
• Oversee and train student staff during office hours.
• Answer multiple phone lines and retrieve voicemail messages.
• Oversee correspondence through the Student Affairs email account.
• Coordinate housing tours and manage tour intake data.
• Provide front-line support for Residence Life inquiries received via phone and in person.
• Manage Concourse space reservations and provide support to reservations.
• Assist with event chaperoning and staffing as needed, including some night and weekend commitments. (Open House, Accepted Students Day, VASA events, Orientation)
• Assist with Orientation planning and event execution, including Orientation Blog.
• Provide administrative support to the Associate Director of Student Affairs and other staff members as needed.
• Participate in online support initiatives, such as the SVA Concourse in GatherTown
• Perform general administrative duties such as emailing, photocopying and filing.
• Maintain a professional appearance of the office and waiting area.
• Maintain office supply inventory.
• Sort and distribute payroll and mail.

RESPONSIBILITIES-SUPERVISOR:

• N/A

MINIMUM QUALIFICATIONS:

• Bachelor's Degree
• 1-2 years of experience in a related field.

PREFERRED QUALIFICATIONS:

• Excellent communication, interpersonal and organizational skills.
• Ability to manage multiple inquiries at the same time.
• Ability to manage phone and in-person inquiries in a professional, patient and friendly manner.
• Ability to work well in a team environment, including with professional and student staff.
• Proficiency with Mac/PC computers, Microsoft Office, Google Drive and database systems.
• Preferred proficiency in Adobe Creative Suite and some tech support experience.
• Interest in the field of higher education and student services.

LICENSES & CERTIFICATIONS REQUIRED:

• None

KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of assigned practices and procedures
• Skill in effective verbal and written communication.
• Skill in oral and written communication.
• Skill in data analysis and problem solving.
• Skill in handling multiple tasks and prioritizing.
• Skill in performing manual work.
• Skill in planning and organizing.
• Skill in operating a personal computer and related equipment.
• Ability to provide customer service..
• Ability to establish and maintain good working relationships with other employees and the public

PHYSICAL REQUIREMENTS OR WORKING CONDITIONS:

• Sitting for extended periods of time
• Typing and data entry
• Standing and walking around the office as needed, such as greeting visitors or delivering messages
• Occasionally lifting and carrying light items such as office supplies or files

WORKING AT SVA:

The School of Visual Arts has been a leader in the education of artists, designers, and creative professionals for more than seven decades. With a faculty of distinguished working professionals, a dynamic curriculum, and an emphasis on critical thinking, SVA is a catalyst for innovation and social responsibility. Comprising over 7,000 students at its Manhattan campus and over 41,000 alumni from 128 countries, SVA also represents one of the most influential artistic communities in the world. For more information about the College's 30 undergraduate and graduate degree programs.

Click here to learn what it's like to work at SVA.

The School of Visual Arts is an equal opportunity employer. Diversity and inclusion is a core principle of the College. SVA enjoys a community that represents a significant number of historically underrepresented communities, ethnic and religious backgrounds, gender identities, diverse abilities, and foreign countries, and all are encouraged to apply.