Job Description

As a student intern with our service desk team, you’ll assist with performing routine service desk assignments according to established guidelines which may include services related to user set up, technology assistance, and/or hardware and software installation. Other responsibilities include answering service desk phone calls, configuring new employee computers and replacement computers for existing employees, assisting with maintaining records of employee hardware and software, and logging all communication regarding diagnosed and resolved issues.

We are looking for a student intern to start this summer and continue working during the school year out of either our Overland Park, KS; Fayetteville, AR; Lincoln, NE; or Omaha, NE office.

Qualifications

You are passionate about:

• Working collaboratively with others
• Having ownership in the work you do
• Using your talents to positively affect communities

You bring to the team:

• Strong communication skills
• Ability to contribute and work well on a team
• Pursuing a bachelor’s in computer information systems, computer science, or other related field is preferred
• Ability to adhere to the firm’s IT security policy and follow established procedures
• Basic knowledge of Microsoft Windows and Office products
• Ability to lift 25 pounds occasionally
• Ability to work part-time hours in the office during the school year

Additional Information

Olsson is a nationally recognized, employee-owned firm specializing in planning and design, engineering, field services, environmental, and technology. Founded in 1956 on the very mindset that drives us today, we’re here to improve communities by making them more sustainable, better connected, and more efficient. Simply put, we work to leave the world better than we found it.

Olsson offers a comprehensive internship program designed to provide valuable learning experiences for our interns. As a student intern, you’ll also receive:

• Paid holidays and volunteer time off
• Mentorship from our experienced staff
• Opportunities to develop your technical and soft skills through hands-on experience

Olsson is an EEO employer. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment, or any employee because of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender, disability, age, or military status.