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Insurance Operations Manager

Sunland Specialty Insurance Group

Insurance Operations Manager

Chattanooga, TN
Full Time
Paid
  • Responsibilities

    Job Description

    ARE YOU UPWARDLY MOBILE MINDED?  DOES YOUR CURRENT ROLE SUPPORT YOUR PROFESSIONAL LONG-TERM CAREER GOALS? WANT TO ADVANCE BUT ARE LIMITED BY AGENCY STRUCTURE?  THIS MAY BE A GROWTH OPPORTUNITY FOR YOU!  

    SUNLAND SPECIALTY INSURANCE GROUP IS A YOUNG INDEPENDENT INSURANCE AGENCY WHO IS SEEKING AN AGENCY OPERATIONS LEADER. 

    WE ARE SEEKING SOMEONE WITH A STRONG BACKGROUND IN COMMERCIAL LINES WHO IS ALSO KNOWLEDGEABLE ABOUT PERSONAL LINES. THIS IS A UNIQUE OPPORTUNITY FOR SOMEONE TO JOIN OUR TEAM WHO IS FLEXIBLE, RESOURCEFUL, POSSESSES TECHNICAL KNOWLEDGE AND WILLINGNESS TO DO WHAT IS NECESSARY TO GET THE JOB DONE!  

    THIS AGENCY IS NEW BUT HAS AN ESTABLISHED BOOK OF BUSINESS UPON WHICH TO BUILD.  WE WOULD EXPECT THIS PERSON TO CONTRIBUTE AT A VERY HIGH LEVEL WHILE HELPING THE AGENCY GROW! COMMERCIAL TECHNICAL EXPERIENCE AND CONFIDENCE IS A MUST. 

    BENEFITS

    • Competitive Salary
    • Health insurance
    • PTO/Sick 
    • 401K plan
    • Dental Insurance
    • Vision Insurance
    • Opportunity for Growth within the company
    • Signing Bonus
    • Bonuses
    • Commission opportunities

     

    RESPONSIBILITIES

    • Supports Agency leadership with day to day operations/workflow and ensure daily service standards 
    • Day-to-day servicing client accounts
    • Contributes to and implements agency marketing plan as well as vision of the agency
    • Supports agency staff with technical advice and coverage analysis, can identify gaps 
    • Proficiently operates agency management software and can supervise procedures within 
    • Ability to prepare Acord applications and build out Acord applications in EPIC as well as to complete or assist insured with completion of supplemental applications and questionnaires
    • Ability to rate coverage online with markets and to process endorsements online where necessary
    • Prepares proposal presentations
    • Able to produce commercial and personal lines business
    • Reviews coverage forms to confirm coverage and comparing coverage forms between various carriers
    • Reviews insurance language in contracts (additional insured requirements, waivers of subrogation, loss payees, etc.)
    • Invoicing and receivables management support for accounting  
    • Assists the Marketer by having the ability to market all types of commercial lines new business and renewals when needed
    • RISK MANAGEMENT EXPERTISE
    • CLAIMS EXPERTISE

     

    REQUIREMENTS

    • Proficient in Microsoft Word and Excel
    • Proficient in Agency Management Software-EPIC a plus
    • 5-10 years’ experience in a similar position  
    • College degree preferred
    • Must be able to work independently
    • Strong analytical and organizational skills
    • Excellent written and verbal skills. 
    • Property & Casualty Agent/Producer License required