GENERAL SUMMARY: In collaboration with the Director, the Hygiene Supervisor will provide administrative support, direct supervision, identify/implement workflow/efficiency improvements, monitor/evaluate programs, staff training and coordinate community-based dental prevention programs.
ESSENTIAL JOB FUNCTIONS
Administrative:
Identify and implement approved methods to improve workflow and efficiency of the department.
Submit quarterly KOHA reports and invoices to state and local health departments.
Oversee assigned programs/activities and assist in identifying departmental goals and objectives.
In collaboration with the Director, assure that patient concerns and/or complaints are investigated and resolved in a timely manner.
Serve as a liaison with community partners to further the mission and goals of the department and coordinate programming for community-based prevention programs.
Ensure that operating policies/procedures are communicated, followed, and assigned staff work collaboratively towards achieving departmental goals and objectives.
Chair or co-chair monthly clinical meetings for assigned staff and prepare agenda/minutes.
Prepare various administrative reports as requested.
Complete and submit PA161 application and mobile dental permit renewal application.
Supervision:
Provide direct supervision, evaluate and counsel assigned dental hygienists and Oral Health Promotions Coordinator.
Schedule and coordinate one-on-one meetings with staff.
In collaboration with the Director, interview and recommend hiring/termination, and provide orientation/training of assigned staff.
Work with the staff to maintain adequate workload, staffing and client scheduling.
Accurately complete employee time-off requests, time sheets, and record keeping of the same.
Continuous Quality Improvement:
Review assigned programs/activities and procedures to ensure that progress is being made toward specific MCHC and departmental standards.
Recommend strategies to increase effectiveness and enhance provision and quality of services to target population.
Participate in the departmental QIT process.
Training:
Organizes and/or provides orientation and necessary training for new staff members.
Assists in organizing and/or providing additional training on various topics including computerized patient information system.
Provides clinical training and technical assistance for community-based prevention programs.
OTHER RESPONSIBILITIES
Perform clinical dental hygiene duties as needed.
Other job-related duties as assigned.
QUALIFICATION STANDARDS
Requires a minimum of an associate’s degree from an accredited dental hygiene program.
Current Registered Dental Hygienist license to practice dental hygiene in the State of Michigan required.
Three years of post-educational dental hygiene experience, working under the direction of a licensed dentist required.
Current certification in CPR required.
Must have two years of progressively more responsible supervisory experience in a dental setting. (A current MCHC Associate employed by MCHC for five or more years may be considered for the position with the additional supervisory experience waived.)
Computer Skill Level Requirement:
Basic - Microsoft Outlook.
Intermediate - Microsoft Word, Excel
EHR/EDR/EPM including digital radiographs for data collection and reporting.
Able to understand and use dental and medical terminology and have the ability to plan, develop, implement, and evaluate programs/projects.
Must have a high degree of communication and interpersonal skills to establish and maintain an effective working relationship with administration, associates, community agency personnel, consultants, clients, and visitors.
WORKING CONDITIONS
Normal dental office environment with little discomfort due to noise, aerosols, fumes, dust, or temperature.
Requires physical activity including sitting, standing, walking and occasional lifting of children and equipment.
Risk of infection or body fluid contamination from a patient is relatively low, although such risks do exist. The adherence to safety procedures and Universal Precautions for infection control minimizes risks and hazards.
Possible exposure to x-ray, nitrous oxide, or other anesthetic gases.
Occasionally may cause emotional stress from treating young pediatric patients as well as mentally and physically impaired individuals.
Risk Category A - Job functions involve exposure to blood, body fluids or tissues.
Note: Persons with disabilities requiring reasonable accommodation to satisfy the requirements of the position may request a copy of the MCHC Reasonable Accommodation policy. Requests for reasonable accommodation will be reviewed and evaluated on a case-by-case basis, with the understanding that the individual will be required to perform the essential functions of the position.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified nor are they intended to express or imply any contract of employment or any part thereof.