Are you a compassionate leader with a passion for healthcare and patient support? As a Supervisor, you'll play a vital role in managing a team that helps patients navigate complex medication processes. You'll ensure the highest standards of care, delivering timely and accurate services to those who depend on you. This is an exciting opportunity to make a significant difference in the healthcare experience for patients and their families.
What You’ll Be Doing
- Manage daily program operations and ensure Service Level Agreement adherence
- Hire, train, and develop team members, maintaining optimal staffing levels
- Communicate program goals and operations effectively to ensure team alignment
- Provide consistent coaching to ensure high team performance
- Report adverse events and product complaints according to SOP guidelines
About You
- Be able to do the job as described
- Exceptional leadership and motivational skills
- Strong ability to manage tasks with precision and attention to detail
- Excellent communication skills, both verbal and written
- Ability to manage sensitive health information with confidentiality