Supplier Success Manager

Remarcable Inc.

Supplier Success Manager

Omaha, NE
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Bonus based on performance

    Competitive salary

    Dental insurance

    Health insurance

    Paid time off

    Training & development

    Vision insurance

    Wellness resources

    Overview

    Remarcable is looking for a talented individual to connect our customers to their relied-upon suppliers via our Remarcable procurement application. If you’re tech savvy, like to help others learn, and want to help change the face of the construction industry, Remarcable is the place for you.

    Your Job

    You will work directly with our clients (electrical contractors) to help integrate and onboard their suppliers onto Remarcable, by connecting their various systems together via digital integrations. You’ll conduct demonstrations, training sessions and regular check-ins for them.

    SSMs take responsibility for the success of their clients’ experience with the platform, building close relationships with the businesses as they transition from sales prospects to lifelong customers. Reporting directly to the Director of Supplier Success, this is an excellent opportunity to join a growing startup and make a significant impact on our company's success.

    Key Responsibilities:

    You’ll be responsible for integrating Remarcable with various suppliers via electronic integration to ensure the smooth flow of data. What that means is:

    Determine the best method of integration for each supplier

    Work with suppliers’ integration team to establish the connection and correct mapping

    Test the integrations prior to ‘going live’

    Monitoring these deployments to ensure they are meeting our clients’ needs

    Providing training to suppliers on how to use Remarcable to process our clients’ quotations and purchase orders

    Planning implementation strategies and methods to meet our clients’ timelines

    Creating/editing technical documentation that our suppliers use to set up the integrations on their systems

    Who You Are

    Our ideal candidate believes in the power of SaaS to make people’s lives easier and is dependable, punctual, and highly organized. They are able to master a new software application quickly and have experience administrating a software solution or working within an ERP system. Specifically, this job is right for you if you have:

    Excellent organization and multi-tasking skills

    The ability to learn quickly and exhibit tech savviness with phone/tablet/computer hardware and operating systems

    A strong knowledge of basic business applications like Outlook, Excel, Notes, Keynote, etc

    Experience managing projects

    Exemplary problem-solving skills

    Proven presentation and communication skills, both oral and written

    A client service mentality

    The adaptability and willingness to collaborate openly with other people

    A sense of ownership in the work that you do

    Strong work ethic and the ability to work with minimal supervision

    Minimum 3 years experience in a professional position

    It would also be nice if you had:

    Experience in the electrical construction or distribution industries

    Experience with the electronic integration between different software/database systems - EDI (electronic data interchange), API (application programming interface), Punchout, etc

    BA/BS degree preferred

    Who we are

    Remarcable is a cloud based platform that helps electrical contractors and distributors streamline purchasing processes to save time and money. It significantly increases efficiency and communication, improves workflows, and provides visibility for all users.

    Our team is composed of contractor and distribution experts located coast to coast. Together, we believe in providing a solution that streamlines the relationship between the contractor and their distributor partners.

    Our Mission

    To advance the adoption of technology in the construction industry and bring better efficiency, visibility, and communication to our customers.

    Salary Range Disclaimer

    The base salary range represents the low and high end of the Remarcable salary range for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. Other components of the compensation package may include: PTO, Medical, and a Bonus plan.