Job description

Safe, habitable, and affordable housing is a basic need. The Urban League of Metropolitan Seattle (ULMS) Housing Department provides direct service programs and resources to individuals and families through shelters, transitional housing, rental assistance, and homeownership programs. ULMS will be opening a permanent supportive housing facility in Federal Way WA. This site will be staffed 24/7 - Day, swing, and graveyard shifts will be available. Positions will train at our permanent supportive housing site in West Seattle for the first few months until the new facility opens.

The Support Service Staff will support residents by maintaining a clean, safe, and organized space. This position is responsible for providing and/or assisting residents in accessing support services, community integration, life skill training, housing maintenance, transportation, and other needed services

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

HS Diploma or GED required

Ability to read and write in standard English

Excellent oral and written communication

Ability to prepare communications, such as memos, emails, reports and other correspondence

Intermediate proficiency with Microsoft Office - Word, Excel and Outlook

Demonstrates cultural competency and sensitivity to the needs of adults with multiple challenges

Ability to work independently with limited supervision

Ability to maintain privacy and confidentiality

Experience in working with homeless individuals is strongly preferred

Non-profit experience strongly preferred

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

2 years of direct experience working with individuals who face challenges and barriers including homelessness

High school diploma or equivalent

Demonstrates cultural competency and sensitivity to the needs of adults with multiple challenges

Excellent oral and written communication skills

Proficiency in MS Office – Word, Excel, Outlook

Ability to interact with a wide variety of audiences

Ability to work independently with limited supervision

Strong organizational skills and ability to multi-task

Ability to work a flexible schedule including late nights and weekends

** Most Benefits will take effect on the 1st of the month following a 60-day waiting period

Medical - $8,741.40 per year

Dental - $570 per year

Vision - $65.04 per year

Group Life & ADD - $41.70 per year

Employee Assistance Program - $57.60 per year

403(b) retirement - $100 per month

Health & Fitness Benefit - $419.88 per year

LinkedIn Learning Account

Professional Development Funds – up to $1500 per year for approved professional development activities

Paid Time Off

~ 3.5 weeks of PTO accrued annually during the first 24 months of employment

8 annual personal holiday/health and wellness days*

WA State Paid Family & Medical Leave – 0.8% of salary - 100% employer-paid

Workers Compensation Coverage - $395.20 - $3,591.33 per year (depending on class code)

Taxes – 9.8% of salary

At Urban League of Metropolitan Seattle, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our program participants, and our community. ULMS is proud to be an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, or other non-merit factor.