Supported Living Services CASE MANAGER / CSF

Hands United Llc

Supported Living Services CASE MANAGER / CSF

Sacramento, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Bonus based on performance

    Dental insurance

    Flexible schedule

    Health insurance

    Opportunity for advancement

    Paid time off

    Signing bonus

    Training & development

    Vision insurance

    Job Responsibilities

    Knowledge of Regional Center Title 17 regulations is a must!

    Familiar with Developmental and Intellectually disabled individuals

    Supervise and Train Staff: Manage Direct Support Coordinators and Direct Care Associates, managing staff schedules, ensuring training, development, and compliance with IPPs, ISPs, behavior, and health plans.

    Budget Management: Oversee and understand company labor reports and consumer IHSS objectives

    Support for Individuals Served: Advocate for and support individuals in daily living, life choices, and personal goals while respecting their rights.

    Compliance and Documentation: Ensure accurate documentation, reports, and compliance with Regional Center requirements.

    Emergency and On-Site Support: Provide immediate response to emergencies and act as Direct Care staff when needed, including covering shifts.

    Liaison Role: Communicate regularly with Regional Centers, families, and conservators, attending IPP and interim meetings.

    Quality Assurance: Maintain satisfaction of individuals served, ensure staff coverage, and evaluate behavior strategies.

    Administrative Duties: Submit weekly recaps, manage client files, and adhere to injury prevention protocols.

    Required Knowledge, Skills, and Abilities

    Multitasking

    Planning and forecasting staffing issues

    Manage Scheduling

    Problem solving with reason

    Able to communicate and execute training.

    Proficient and able to use a computer, mobile devices, and work with technology

    Ability to staff in the office or on site

    Ability to remain flexible in adverse situations

    Ability to be trained and receive correction and direction from management

    Ability to manage expectations

    Job Requirements

    Certifications: Must obtain CPR/First Aid certification before working solo.

    Client Support: Manage staff schedules and/or provide direct care assistance when direct care staff are unavailable.

    Interpersonal Skills: Relate positively with clients, families, community and staff.

    Transportation: Valid driver’s license, insurable driving record, and reliable vehicle.

    Judgment: Exercise initiative and judgment in client support.

    Compliance: Meet Title 17 requirements and maintain required licenses.

    Training: Complete annual training on SLS theory, policies, and service delivery.

    Education/Experience: Bachelor's preferred or 1–2 years of related experience.

    Physical Demands: Able to lift 50 lbs, assist with wheelchairs, and perform CPR/First Aid.

    Work Environment: Combination of office, fieldwork, and in-home client support.

    LiveScan: Must clear background check

    Flexible work from home options available.