• Scheduling appointments in person or by telephone.

• Keep patient appointments on schedule by notifying provider of patient's arrival; reminding provider of

service delays.

• Ensures availability of treatment information by filing and retrieving patient records.

• Performs a variety of patient care activities to assist physicians and nursing personnel.

• Delivers quality customer service and maintains established quality control standards.

• Shows patients to exam rooms according to company standards.

• Records patient care documentation in the medical record accurately and in a timely manner.

• Coordinates patient care as directed by physicians, company standards and policies.

• Processes appropriate documents in an organized and accurate fashion.

• Respects patient confidentiality at all times.

• Organizes exam and treatment rooms, stocks and cleans rooms and sterilizes instruments.

Requirements:

• Must have experience with verifying insurances, pre-certifications and authorizations.

• Excellent communication skills and excellent work ethic.

• Must be well organized with a high level of attention to detail.

• Must be reliable with a friendly phone and in person demeanor.

• Must have experience scheduling patients

• Must be computer literate and have proven customer service skills.

• Handles sensitive patient information with confidentiality to ensure patient privacy per HIPPA Law.

• EMR Experience and in a surgical environment is a plus.

• Must be willing to travel for training.

• Must be self-motivated and be able to take initiative to complete solo projects.

Skills / Qualifications:

• Knowledge of medical terminology

• Ability to react calmly and effectively in emergency situations

• Effective communication and customer service skills