Full- Time: Scheduling Coordinator

Join Saint Thomas Hospital for Specialty Surgery's outstanding team!

As a leader in spinal and joint replacement surgery, we are proud of what we’ve achieved, and we believe that it’s our employees who have made that success possible. We strive to take good care of our employees, and we are always looking for exceptional talent. If you’re looking for an opportunity to be part of an extraordinary team, please consider Saint Thomas Hospital for Specialty Surgery. We would love for you to join us!

• Culture: Family oriented, collaborative efforts, open door policy
• Quality Care: One of the only hospitals in Nashville with a Five-Star Rating from the Centers for Medicare & Medicaid Services, Top 5% in the U.S. for spinal surgery, numerous Healthgrades awards for spinal and joint replacement surgery
• Benefits : Health, dental, vision, disability, life insurance, PTO, 401K with company match, competitive compensation, Employee Assistance Program reimbursement for certification/licensure renewals
• Education: Tuition reimbursement, training/in-services
• Recognizing and listening to our employees: Good Catch awards, employee appreciation week, Employee Leadership Committee, Employee bonuses

Position Summary:

The Scheduling Coordinator is responsible for scheduling all patients for STHSS. The position has significant communication requirements with practice offices. The job requires excellent communication skills to build collegial relationships with surgeons, patients and staff. The position may also require assisting other areas key with continuity of patient care.

Job Responsibilities:

• Schedules all surgical procedures and PAT visits
• Obtains and enters all necessary information from surgeon or scheduler requesting OR time
• Coordinates scheduling of instruments and equipment for each procedure, including understanding limitations and requirements
• Works with CNO, OR Manager and other hospital leaders to manage block time
• Allows adequate time for each procedure including individual physician requests, room turnover
• Identify solutions that improve scheduling efficiency and practice
• Assists other employees and with other duties as required
• Communicate well with PAT staff for add on appointments and/or surgeries
• Communicates with center leadership team regarding scheduling issues. Keeps center team informed of changes affecting the scheduler
• Communicates special equipment, instrument, supply, anesthesia, and staffing requests to the center leadership team
• Communicates with physician offices to confirm cases, identify special needs, and determine any changes that should take place
• Manages any conflict and issues that occur between the physician offices and the center
• Communicates with physician offices to proactively manage block time, including identifying scheduling issues before they occur, including block time releases, block time utilization. Keeps physician offices informed of any center changes.
• Build relationships with current and new physicians by resolving issues, communicating effectively and efficiently managing patients
• Participates on center projects, programs and activities as appropriate

Qualification:

• High School Graduate or equivalent
• 2+ years of experience in a clinical environment preferred
• 2-3 years of scheduling experience preferred
• Ability to read, write and comprehend English
• Basic typing and computer experience
• Knowledge of medical terminology preferred

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/ or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements

• Must be able to remain stationary for up to 80% of the time
• May be exposed to changes in temperature or humidity
• May be exposed to dust, fumes or gases occasionally
• May be near moving machinery occasionally
• Must be able to move up to 30 pounds occasionally

Benefits

• Health, Dental, Vision, disability, and life insurance
• Health Savings Account
• Flexible Spending Account
• Retirement plan with company match
• Tuition reimbursement
• 7 paid holidays
• Reimbursement for license renewals
• Paid Time Off
• Competitive compensation
• Employee Assistance Program

Required Skills

• High School Graduate or equivalent
• 2+ years of experience in a clinical environment preferred
• 2-3 years of scheduling experience preferred
• Ability to read, write and comprehend English
• Basic typing and computer experience
• Knowledge of medical terminology preferred

Required Experience