Company description The Ear, Nose & Throat Institute of Connecticut is a growing multi-specialty practice in Connecticut that is committed to delivering the best possible care to our patients. As we continue to expand, we are looking for a Surgical scheduler to join our team. Job description We are seeking a skilled and professional Surgical Scheduler to join our team. The ideal candidate will provide excellent customer service while efficiently managing the administrative tasks in a fast-paced Ear, Nose & Throat medical practice environment. Full-time: 40 hours per week. This is a DAY SHIFT (8AM-5PM) Monday -Friday. These times may vary depending on need. The applicant must be friendly, enthusiastic and a "team player”. Discretion, the ability to maintain confidentiality, and above average verbal and written communication skills are mandatory requirements to join our team. Being highly organized with attention to detail is crucial. Computer skills and an excellent telephone manner are also required. Responsibilities: • Responsible for answering phone callsfrom patients, insurers and otherfacilities. • Scheduling procedures with patients according to providers OR block time or flex time. • Gathering thenecessary documentation frompatientsand ensuring thatallrequired preliminary evaluationshavebeen completed. • Communicating with insurers to confirm coverage on procedures and accuracy of all data. • Explaining instructionsto patientsthat are required before and after procedures. • Update the Doctor on any changes in schedule. • Effective interpersonal and problem-solving skills. Requirements: • Desire and ability to continuously improve one's knowledge. • Proficient in computer/knowledge of EMR systems. • Proficient in Microsoft Office Outlook. • Ability to organize, prioritize, and manage multiple tasks, to meet deadlines. • Basic understanding of types of insurance such as Major Medical, Workers Compensation. • Protecting privileged information is required. • Basic knowledge of medical terminology. • A minimum of 3 years surgical scheduling experience required. • Basic understanding of CPT & ICD-10 codes. • Applicants must be fluent in English. Fluency in other languages preferred. Benefits: Medical / Dental / Vision Insurance Life Insurance / STD Insurance 401K Paid Holiday