Job Description

POSITION STRUCTURE

This position will start as part-time for training purposes, then shift to full time.

There is flexibility to this structure for the right candidate.

WHO ARE WE LOOKING FOR?

A detail-oriented, computer savvy, communication expert, who can handle a thousand (exaggerating for emphasis!) small jobs throughout the day with precision and keep our small company organized and on track.

Ideally (but not absolutely necessary) this person has experience in some kind of medical setting and therefore has familiarity with viewing graphic content and HIPAA compliance.

ROLES AND RESPONSIBILITIES

The Administrative Specialist's duties and responsibilities include providing administrative support to ensure efficient operation of the organization; specifically in billing and document management/transmission.

This person will support internal colleagues and external customers by way of a variety of tasks related to billing, quality control, troubleshooting, and communication.

This person will be responsible for confidential and time-sensitive material that requires a great deal of time sensitivity and detailed touch.

An ability to work independently, communicate effectively via phone, email, and text, and manage small tasks with extreme detail is required.

A sampling of responsibilities include:

• While on duty, managing the InteliWound phone line
• Addressing and responding to all emails in a timely manner
• Main point person for communication by and between physicians and clinicians
• Main point person for troubleshooting and communicating issues to developers
• Manage billing (CPT Codes) and paperwork on a daily basis
• Submit weekly billing (or as needed) to billing management companies
• Send invoices via Quickbooks that include a detailed reconciliation
• Send customer-facing statements and reports
• Receiving and managing various aspects of paperwork that needs to be distributed.
• Quality control for data coming in from clinicians
• Quality control on data going out from physicians
• Potentially attending periodic in-person meetings

QUALIFICATIONS AND EDUCATION REQUIREMENTS

5+ years experience with administrative tasks, ideally in the medical setting.

ADDITIONAL NOTES

This is a HIPAA-compliant environment.

IT SHOULD BE NOTED THAT THIS POSITION WILL INTERACT REGULARLY WITH VERY GRAPHIC CONTENT RELATED TO WOUNDS AND PATIENTS IN THE POST-ACUTE SETTING (VIRTUALLY, NOT IN PERSON).

Company Description

SYNERGY WOUND TECHNOLOGY Synergy Wound Technology is a San Diego, CA based start-up that was founded in 2017 and has experienced astronomical growth during the pandemic. The goal of Synergy is to change the way wounds are managed in the post-acute setting, by way of our first to launch product: InteliWound. INTELIWOUND InteliWound is a value-based, technology-driven wound management system designed to improve the quality of care and reduce costs. Literally speaking, InteliWound is a mobile app that connects the bedside clinician to the experienced wound physician, and the facility or agency to an experienced supply manager.