Job Description

Ridgeline is seeking a Linux Systems Administration Intern to support our IT and infrastructure teams in managing and maintaining critical systems. This internship is ideal for individuals passionate about Linux administration, system support, and IT operations. You will gain hands-on experience with Tier 1 and Tier 2 helpdesk support, system monitoring, troubleshooting, and automation in a dynamic and fast-paced environment.

What You Will Do:

• Provide Tier 1 and Tier 2 technical support, assisting users with system issues, troubleshooting hardware and software problems, and escalating as necessary.
• Assist in Linux system administration, including user account management, system updates, and security patching.
• Monitor system performance, logs, and network activities to identify and resolve potential issues.
• Support server maintenance tasks such as configuration, backup, and recovery operations.
• Work with the IT team to document common technical issues and solutions.
• Assist in automating routine administrative tasks using shell scripting and other automation tools.
• Collaborate on deployments and upgrades of enterprise IT solutions.
• Maintain and update system documentation, knowledge base articles, and internal IT resources.

What You Will Learn:

• Fundamentals of Linux system administration and troubleshooting.
• Best practices for helpdesk support, ticket management, and customer service.
• Hands-on experience with system automation and scripting.
• Exposure to enterprise networking, security principles, and IT infrastructure.
• Practical knowledge of backup and disaster recovery planning.
• How to work in a collaborative IT environment supporting critical business operations.

Qualifications

Must Haves:

• Currently enrolled in an undergraduate or graduate degree program in Information Technology, Computer Science, or a related STEM field.
• Strong interest in Linux administration, system troubleshooting, and IT support.
• Familiarity with command-line tools, shell scripting, and system monitoring.
• Basic understanding of networking, cybersecurity principles, and IT infrastructure.
• Excellent problem-solving skills and ability to work in a team-oriented environment.
• Due to the nature of our work, US Citizenship is required.

Why Join Us?

• Hands-on experience with Linux systems and IT operations.
• Mentorship and training from experienced IT professionals.
• Opportunities to work on real-world IT challenges and improve technical skills.
• A collaborative and supportive environment where your contributions matter.

Additional Information

Internship Details:

• Ridgeline's 2025 Internships begin on June 2, 2025, and extend through August.
• Internships are predominantly situated at Ridgeline's headquarters campus in McLean, VA. However, in certain instances, remote work may be allowed.
• Applicants must be capable of remaining stationary for 50% of the time. Occasionally, movement within the office environment may be required.
• The role involves continuous interaction with computers and other office productivity equipment.

Ridgeline is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, veteran status, or any other characteristic protected by law. We are proud to be an equal opportunity workplace.

If you require a reasonable accommodation to apply for a position with Ridgeline International through its online applicant system, please contact Ridgeline's Talent Management Department at (703) 544-2424 or contact us through e-mail atcontact_us@ridgelineintl.com