Unleash your problem-solving abilities in this dynamic role!
About Us:
Progressive Expert Consulting: Reimagining Virtual Learning
Progressive Expert Consulting (PEC) is a forward-thinking technology company leading the charge in reimagining virtual learning. We believe that education shouldn't be confined to physical classrooms, and we're dedicated to developing innovative solutions that make immersive, engaging, and effective learning experiences accessible to anyone, anywhere.
Your Responsibilities Will Include:
The installation, configuration, maintenance, troubleshooting, and administration of all new and existing server systems including but not limited to firewalls, domain controllers, communications servers (email, mobile, phone, IM), database-backend/frontend servers, file servers, web servers, standalone product/service-specific servers, backup servers/appliances in both physical and virtualized environments, both on-site and at remote locations in a near 24x7 environment
Monitors utilization of servers and reports any failures/potential failures with server-related hardware, software, or services
Implements best practices to ensure server systems security against unauthorized access from persons both inside and outside the company
Maintains proper documentation for server systems as well as emergency/disaster recovery plans
Assists PEC employees and IT support staff as needed
You'll Thrive If You Have:
Bachelor's degree in a related field / Advanced degree or higher in a related field
4 years in directly related experience / 5-10 years in directly related experience
Understanding of server hardware
Understanding of Microsoft server/client operating systems
Understanding of MacOS, Linux, iOS and Android operating Systems
Understanding of backup/recovery technologies
Understanding of Microsoft Active Directory services
Understanding of email technologies and protocols (Exchange, SMTP, POP3, IMAP, ActiveSync)
Understanding of basic networking concepts
Understanding of virtualization technologies (Hyper-V, ESXi)
Understanding of patching/updating/upgrading servers in a production environment
Ability to troubleshoot server issues (by identifying and researching error codes in event logs)
Candidate must be self-motivated and work with little or no supervision while staying on task
Candidate must have the ability to multi-task while tracking/completing open issues
Candidate must be able to work as part of a team
Candidate must be able to express themselves in both written and verbal communication
Bonus Points For:
Understanding of Microsoft Exchange, Sharepoint, WebApps, Project, SQL, Lync, IIS services
Understanding of Microsoft Active Directory Group Policy
Understanding of FTP services
Understanding of multi-domain hosting
Understanding of cloud technologies
Understanding of SAN technologies (server-side)
Understanding of scripted processes (such as PowerShell)
Experience designing and implement AI infrastructure
What We Offer:
A competitive salary and benefits package.
The opportunity to work on a variety of creative projects across different mediums.
A dynamic and collaborative work environment where your ideas are valued.
The chance to make a real impact on the success of our company.
Please submit your resume and cover letter outlining why you're the perfect triple-threat creative we've been searching for. Portfolios are encouraged. We can't wait to hear from you!
Location: Syracuse, NY
Salary Range: Based on experience