Location: Mechanicsburg, PA (Onsite) Duration: Until 06/30/2025 (Extensions Likely)

Key Responsibilities:

Maintain, track, and document IT asset lifecycle, including surplus and end-of-life equipment.

Provide Level 2 support for IT asset management, hardware, software, and peripherals.

Utilize ServiceNow for asset management, updates, and reconciliation processes.

Image and configure devices using SCCM and troubleshoot video conferencing setups.

Administer Workspace ONE UEM for compliance and reporting on Windows devices.

Support VMware Virtual Desktop Infrastructure and create user and technical documentation.

Provide technical guidance for IT procurement and asset installations or changes.

Required Skills:

ServiceNow experience for asset management.

Expertise with SCCM, VMware VDI, and Workspace ONE.

Hands-on experience with IT asset lifecycle management and Level 2 troubleshooting.

Familiarity with video conferencing platforms and end-user support.

Additional Requirements:

In-person interview required.

Fingerprint background check.

Onsite training for the first 6 months, with possible remote work afterward.