Benefits:

401(k)

401(k) matching

Health insurance

Paid time off

Dental insurance

Job Summary

We are looking for a skilled Systems Administrator/Network Administrator with experience in business technology and a college degree to join our team. We are a fast-paced Managed Service Provider with a family atmosphere. Our diverse clientele means there is plenty of opportunity to expand your professional knowledge and advance your career. As the Systems Administrator/Network Administrator, you will be responsible for ensuring our clients computer systems, networks, and equipment are operating at peak performance. The ideal candidate has strong technical skills as well as excellent customer service and communication skills.

Responsibilities

Maintain appropriate certifications as required and outlined by leadership

Maintain and administer computer networks and related computing environments

Install and configure software, and set up hardware

Perform backups

Perform disaster recovery operations

Maintain applications and/or virus protection measures

Diagnose, troubleshoot, and resolve hardware, software or other network issues

Train colleagues in best practices in technology and how to use software and equipment

Assess security risks and ensure the security of networks and computer systems

Work with users via phone, email, and chat to solve problems or make adjustments and/or improvements

Keep detailed, accurate notes on work performed for internal auditing and client information

Qualifications

Local to Bakersfield

Bachelor’s degree in Computer Science or a related field is required

3-5+ years previous experience as an IT Technician working at a Managed Service Provider preferred

CompTIA, Microsoft and other industry certifications preferred

Knowledge in advanced networking configurations

In-depth knowledge of Windows Operating systems and Microsoft applications

Familiarity with Apple products and OSX environment

Strong troubleshooting and analytical skills

Strong customer service skills