Job Title: Systems Administrator
Reports To: Director of Systems & Security
Location: Greenwood, IN (Onsite)
Salary Range: $45,000 - $60,000/year
About JPtheGeek
JPtheGeek is a fast-growing, customer-focused IT and cybersecurity company dedicated to helping small and mid-sized businesses succeed through innovative technology solutions. Our team is passionate about delivering exceptional service , building genuine partnerships, and ensuring our clients can operate securely and efficiently.
We are looking for a Systems Administrator to join our team and help manage and maintain critical IT infrastructure for both our internal operations and our clients. If you're a tech-savvy problem solver with a passion for IT, we want to hear from you!
Position Summary
As a Systems Administrator , you will be responsible for installing, maintaining, and supporting IT systems, servers, and networks. You will work closely with our technical team and clients , ensuring the reliability, security, and performance of IT environments. This role requires a mix of technical expertise, troubleshooting skills, and a customer-centric mindset to provide excellent support and proactive maintenance.
Key Responsibilities
- Install, configure, and maintain servers, networks, and system infrastructure (both on-premises and cloud-based).
- Manage Microsoft 365, Active Directory, Windows Server, and virtualization environments (Hyper-V, VMware).
- Monitor system performance, security, and backups to ensure uptime and data protection.
- Perform troubleshooting and problem resolution for system and network-related issues.
- Implement and maintain security best practices , including patch management, endpoint protection, and access controls.
- Assist in network administration , including firewalls, switches, VPNs, and Wi-Fi configurations.
- Support and maintain backup and disaster recovery solutions.
- Collaborate with service desk technicians to provide tier 2/3 escalated support for complex technical issues.
- Document system configurations, changes, and troubleshooting procedures.
- Research and recommend new technologies and solutions to improve IT efficiency and security.
- Provide support for IT projects and deployments , ensuring smooth implementation and minimal downtime.
- Ensure compliance with industry regulations and cybersecurity policies.
- Travel to client locations (company vehicle provided)
- Other duties as assigned.
Qualifications & Skills
- 3+ years of experience in systems administration, IT support, or a similar role.
- Strong knowledge of Windows Server, Active Directory, Microsoft 365, and Azure.
- Experience with virtualization technologies (Hyper-V, VMware).
- Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VLANs, firewalls).
- Familiarity with backup and disaster recovery solutions.
- Strong troubleshooting and problem-solving skills.
- Ability to manage multiple tasks and adapt to a fast-paced work environment.
- Strong customer service and communication skills.
- Certifications such as CompTIA Network+, Microsoft Certified: Azure Administrator, or similar are a plus.
- Experience in the Managed Services or IT service provider industry is preferred but not required.
What We Offer
- Competitive salary ($45,000 - $60,000/year) and benefits package.
- Opportunities for career growth and technical training.
- A collaborative team environment with a focus on learning and innovation.
- The chance to work with cutting-edge technologies and make a real impact.
- A company culture that values teamwork, problem-solving, and customer success.
JPtheGeek is an equal opportunity employer. We encourage individuals who are passionate about IT and cybersecurity to apply! �