Remote position. Must live in the Indianapolis area.

Pay: $30.07/hour

In this role you will:

• Be responsible for activities related to systems administration.

• Assist in aiding other staff/vendors on various projects, directing their activities, and may assist in evaluating their work.

• Ensure long-term requirements of systems operations and administration, which may include the overall systems planning.

• Maintain, administer and configure specialized applications and their components.

• Assist in implementing enhancements that will improve the reliability and performance of the system(s).

• Test and document application upgrades/updates/patches and new releases which may include some program design.

• May be responsible for quality assurance reviewing of applications.

• Evaluate new and existing software products.

• Confer with department management to assist in planning, organizing, and controlling the activities of assigned area(s).

• May assist with project management in assigned area(s).

• May provide administrative support to multiple projects or project phases.

• Assist in defining system software and hardware requirements.

• Mentor and provide guidance to new and lower-level staff.

• Monitor, troubleshoot and reproduce issues found on incoming ‘help tickets’ for applications.

• Assist in direction of incoming Help Desk requests to determine how best to aid.

• Act on incoming Help Desk requests for service to prioritize resources.

• Assist in the creation of training materials for maintenance/support of specialized solutions.