Remote, United States

Contract: 1 year; may be extended up to 4 years.
I. Scope/Description of Services

Perform Systems Analyst work as a member of the Information Technology Project Management Office team, overseeing one or more projects concurrently. Complete evaluations of existing and future capabilities, conduct research into solution alternatives, enhance system capabilities, and providing advice to stakeholders. Participate in joint application design sessions with customers and Information Technology (IT) staff to define business requirements and develop software systems requirements.

Communicate effectively with users to determine requirements of new processes and applications or modifications to existing processes and applications. Be actively involved in implementations and upgrades in a low code platform. Perform system configuration, document business processes and prepare project documentation with a high level of attention to detail, strong organization skills and technical aptitude.

Use standardized project management processes, tools and techniques to address project needs. Develop test artifacts, conduct testing including User Acceptance Testing (UAT) and develop training documentation for various team projects. Work closely with developers to track defects and resolutions. Perform deep technical and analytical reviews to analyze system functionality with customer and resolve production issues. Assist with creating, maintaining and enforcing global standards. Perform other analysis and documentation tasks as required to facilitate and support team projects. Assist in the diagnosis of problems associated with applications and writes detailed specifications for developing or correcting issues to improve system performance and/or accuracy. Perform other duties as assigned to maintain operations.

II. Required/Preferred Skills:

• 4 years, Required - Experience as a systems analyst or a bachelor’s degree, preferably in a technical or analytical field and three years of experience as a systems analyst
• 4 years, Required - Experience with a low code platform that includes hands-on experience in design, implementation, and production support of applications
• 4 years, Required - Experience conducting fit/gap sessions, performing system configuration, conducting testing including UAT and developing training documentation
• 4 years, Required - Experience preparing project documentation such as: system requirement specification, functional design specifications, architectural diagrams, flowcharts, screen prototypes, wireframes, interface specifications, data migration rules, logical workflow charts, database design specifications and data warehouse design specifications
• 4 years, Required - SQL, Object Oriented Programming Language, and Web Application fundamentals
• 4 years, Required - Skill in business analysis methodologies; in developing creative and workable solutions to complex problems
• 4 years, Required - Application Lifecycle Management (ALM) – Octane (Or earlier version ALM)
• 4 years, Required - As a Programmer, Analyst, or Systems Administrator
• 4 years, Required - Experience using Microsoft Word, Excel and Visio, Axure or Photoshop
• 1 years, Preferred - Certified Analyst or Developer
• 3 years, Preferred - SQL Server
• 3 years, Preferred -UML Modeling Agile Software Development Methodologies
• 1 years, Preferred -Agile Software Development Methodologies
• 1 years, Preferred -Uniform Statewide Accounting System (USAS) / Centralized Accounting and Payroll/Personnel System for Texas (CAPPS)
• 1 years, Preferred -Texas Workforce Commission experience

Note: Position may require team members to come into the office in Austin, TX for scheduled meetings, and there may be unscheduled requests with a seventy-two (72) hour notice for any TWC business need. Candidate must be available for weekly meetings and group collaboration via Microsoft Teams and other applications during regular business hours.

****T he Term of the Contract will be one (1) year with four (4) optional one-year renewals to be exercised by TWC at its sole discretion. **
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