Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Job Summary

We are looking for a skilled Senior Systems/Network Administrator with proven experience in a business technology environment. VTech Support is a fast-paced MSP with a diverse clientele with is plenty of opportunity to expand your professional knowledge and advance your career. We pride ourselves on fostering a friendly environment and investing in the success of our team members.

Responsibilities

Maintain appropriate certifications

Perform data backups

Perform disaster recovery operations

Diagnose, troubleshoot and resolve hardware, software, or other network issues

Implements network security for hardware and software

Maintain applications and/or virus protection measures

Monitor network performance and make adjustments, corrections and/or changes as necessary

Work with users via phone, email, and chat to solve problems.

Keep detailed, accurate notes on work performed for internal auditing and client information

Set up employee workstations (computers, printers, routers, etc)

Install and configure software

Train colleagues in best practices in technology and how to use software and equipment

Qualifications

Local to Bakersfield

Bachelor’s degree in Computer Science or a related field is required

3+ years previous experience as an IT Technician required

Demonstrable knowledge of computer technology and networking

Microsoft, CompTIA and other industry certifications preferred

Strong troubleshooting and analytical skills

Ability to work well as part of a team

Strong written and verbal communication skills

Understanding of data privacy and security