Systems Operations Analyst

MicroStrategy Incorporated

Systems Operations Analyst

Tysons Corner, VA
Full Time
Paid
  • Responsibilities

    Job Description

    Your Focus:

    • Demonstrate competency with MSTR’s Salesforce.com to effectively support business initiatives and needs.
    • Understand basic booking/order processing issues related to license, services, and maintenance.
    • Provide system support to the organization, ensuring quality assurance activities to maintain data accuracy in CRM System, Quote System, SharePoint, and reports.
    • Support enhancements and testing to internal systems
    • Utilize SQL or Salesforce SOQL to perform data queries and analyses.
    • Use, create, and update analytics dashboards using MicroStrategy's software, Aqueduct.
    • Collaborate with the internal Aqueduct team to identify, resolve, and provide requirements for updates and enhancements to existing dashboards.
    • Form relationships with internal partners to foster better operational insights and actions.
    • Stay updated with industry trends and best practices in business intelligence analytics.
    • This position requires the employee to work four days a week in the Tysons Corner, VA office.
  • Qualifications

    Qualifications

    • Bachelor's degree, preferably operations, data analytics, engineering, finance, economics, or other analytical field 1-2 years of related experience
    • Robust analytical skill set, Excel proficiency required, experience with MicroStrategy or other BI tools not required but a positive
    • Deadline driven, self-motivated, organized and able to multi-task
    • Solid team player with ability to influence
    • Experience and familiarity of the business intelligence analytics industry a positive
    • Strong verbal and written communication skills, with the ability to effectively convey complex ideas to diverse audiences.

    Additional Information

    MicroStrategy is an Equal Employment and Affirmative Action employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

    MicroStrategy is an Equal Employment /Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need an accommodation due to a disability, you may contact us about your interest in employment at application_accommodations@microstrategy.com.