Job Description

• Build a professional one-on-one working relationship with TANF clients to aid in eliminating challenges that are hindrances to obtaining and retaining employment. This includes: assessment, individualized employment plan and coordination of services.

• Conduct new customer orientation - Help to ensure that positive outcomes and goals are met as required by contract - Work with schools, DSS offices and staff and management to ensure appropriate documentation is completed and received.

• Maintain organized database of clients and keep detailed documentation of all contacts with clients - Ensure participants follow through with planned activities as outlined in contract with funding agency.

• Provide referrals to appropriate community service or social service agencies when needed.

• Document all participant activities in case notes.

• Create solutions to participant participation problems.

• Assist in the preparation of project reports as needed.

• Work collaboratively with the employers to identify which jobs are available, what qualifications are needed, and which workshops and trainings can best prepare jobseekers for these positions.

• Participate in activities including training, capacity building, and professional development - Work with leadership to identify operational challenges and to design and implement process improvements.

• Maintaining and updating participant tracker and attending weekly virtual meeting to discuss progress.

• Respond to requests for information or complaints from clients and DSS and elevate as necessary.

• May coordinate and direct family wellness activities as needed.

• Complies with all programs, policies and procedures.

• Maintains strict confidentiality of all privileged information.

• Other duties as assigned

Qualifications

• A commitment to improving the lives and well-being of people from diverse cultures, ethnic and socio-economic backgrounds through the delivery of programs and services leading to a strong family unit, self-sufficiency, and independence.
• Skill and comfort in communicating orally and in writing with groups of all sizes, in person as well as through the electronic media.
• Demonstrated skill in the supervision, training, and motivation of professional TANF Career Coach staff.
• Strong computer skills including MS Office/ability to learn and operate specialized software programs.
• Experience in selecting, mentoring, training, motivating, and providing leadership and direction to others.
• An understanding of the principals of community organization and development.
• Demonstrated analytic and problem-solving skills.
• Ability to work successfully in a team environment.
• Capable of managing multiple tasks and thrive in a deadline driven environment with frequently changing priorities.
• Possession of a valid and current Virginia Driver’s License, proof of a DMV printout and a demonstrated ability to be properly insured.
• Ability to respect and adhere to the most rigid and strict rules of confidentiality regarding program clients and the public.

Additional Information

Pay Rate ranges $20-$21/hour

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.