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At TBD Management, we are opening the doors to a new way of living. We are committed to providing our residents with five-star, hassle-free living solutions, and personalized quality service. As a premier property manager currently operating in the state of Texas, we strive to offer our residents the best renting experience possible.

As a Regional Leasing Manager, you will execute a portfolio wide or regional marketing, leasing plan, and renewal strategies to achieve and maintain occupancy by performing or helping to direct / train on all activities related to leasing to new residents and providing resident satisfaction throughout the lease term. Leasing Managers are critical in supporting the day-to-day operations in leasing, which in turn supports our communities.

What you’ll be doing…

Stays informed about the current market and competitor information that could impact community market rent, occupancy, and resident satisfaction. Develop and initiate short- and long-term marketing methods to sustain occupancy.

Drive traffic by designing and executing multiple daily ads on Craigslist.com, Facebook, Instagram, and other online advertising mediums, update weekly paid advertising such as Zillow, HAR. Assist in updating the website with current availability and pricing

Uses on-site property management software application to track unit availability, record traffic, and leasing activities, manage resident and prospect data, and capture critical demographic and other information that can be used to improve existing programs and create new ones.

Ensures that the units, property landscape, common areas, and other attributes meet the company standard by inspecting marketing corridor and leasing tour paths, communicating maintenance and upkeep needs to the appropriate team members, preparing show units, amenities, and leasing office are visually appealing and all are prepared for daily activities

Collects required information from responses to phone and email inquiries from prospective residents, schedules tours of the property. Meets with prospective residents and checks the availability of units based on preferences and budget.

Notifies prospective residents of approval or disapproval. Assists qualified prospective residents with completing lease agreements and collects initial rent and deposit payments. Assists new residents with the move-in process.

Proactively contacts residents with expiring leases to discuss renewals of the lease in advance of the lease expiration.

Facilitate move-ins by securing all necessary documents i.e lease agreement, addendums, proper documentation, and ensure the home is ready by the agreed date using the Leasing Agent Checklist

Inspects home prior to move-in to ensure homes are move-in ready and coordinates any outstanding items with the maintenance team

Follows-up with prospects and new residents to ensure satisfaction by sending e-mail, thank you notes, and cards or making phone calls or other contacts to finalize decisions to lease and/or renew

Have a full understanding of the Rental Qualifying Criteria (RQC), and policies and procedures

Assists in maintaining files for each resident according to policy and procedures

Corresponds with residents regarding service or other needs, assists in preparing work orders for service, and directs residents to the correct staff.

Promotes positive resident and homeowners’ relations and provides customer service and responsiveness to residents and homeowners' needs and concerns. Respond quickly and courteously to resident concerns/questions and take prompt action to solve problems and/or document and facilitate corrective actions.

Ensures adherence to TBD Management policies and safety rules; complies with TBD Management policies for reporting incidents and completes our Property Incident Report (PIR) when needed.

Support community managers with different tasks, goals, and performance to the community.

Performs other related duties as assigned to meet the needs and the challenges of the community.

Extra points if you have obtained these preferred qualifications…

High School Diploma or equivalent required; some college preferred

Real Estate License required

3+ years of leasing experience

Sales knowledge, skills, and abilities to present and tour the community to new prospecting residents.

Customer service and conflict resolutions skills to overcome objections and resolve issues.

Yardi experience is a plus

Knowledge of Social Media

Strong communication skills

Ability to multi-task and attention to detail and prioritize

Reliable automobile and a valid driver’s license.

Work in a fast-paced environment with tight deadlines.

Make decisions and resolve problems efficiently and effectively.

Essential Functions

Job applicants will be able to perform these functions. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Adheres to a set work schedule, Monday through Friday with some weekend coverage at least monthly or more often if in a Lease Up Community mode

Ability to access, input, and retrieve information from a computer and/or electronic device

Ability to have face to face conversations with customers, co-workers, higher-level managers, and others as needed

Ability to sit or stand for long periods of time

Ability to move around work environment including stairs and construction sites

Comply with company policies and procedure

Lift or move items up to 25 pounds

Job descriptions are not intended as, nor should be construed to be exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job duties and responsibilities essential for making fair pay decisions about the job.

Equal Opportunity Employer

TBD Management is committed to providing equal employment opportunities for all persons by placing the most qualified person in each position, without regard to race, color, religion, age, sex, national origin, physical and/or mental disability, veteran status, or any other classification protected by federal, state, or local law. This applies to but is not limited to, hiring, placement, promotion, demotion, discipline, transfer, recall, recruitment, recruitment advertising, lay-off or termination, rate of pay or other forms of compensation, selection for training, and all other aspects of employment.

TBD Management is committed to providing a quality environment and programs that help our associates flourish. You can look forward to professional support and benefits including medical/dental/vision coverage, vacation, professional/educational reimbursements, bonus programs, and more.Search Firm and Employment Agency Disclaimer

TBD Management, LLC. will only accept resumes from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, TBD Management employees, TBD Management hiring manager, or send resumes to any TBD Management facility. TBD Management is not responsible for any fees or charges associated with unsolicited resumes.