Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Position Summary:

Wellness Specialist I are responsible for providing patients a dedicated point of contact to receive high quality and personalized service pertaining to the healthcare products available through Transend. The Wellness Specialist role shares qualities between that of; a Consultative Sales Rep/Account Manager, and Strategic Health Adviser. The role of Wellness Specialist is a performance-based opportunity responsible for building and managing their own book of business, converting leads into sales through consultations and committing to on-going customer service. The position’s success relies upon repeated execution of consultative sales and customer satisfaction.

Duties and Responsibilities:

Works directly with prescribing physicians to identify treatment plan for patients.

Oversees and counsels’ patients on the execution of their treatment plan.

Possesses detailed knowledge of Bio-identical Hormones, Peptides, SAMRS, overall Health & Wellness.

Remains updated of any new product and regulatory changes in the industry.

Demonstrates superior customer service and maintains relationships with assigned patient accounts.

Updates each CRM profile with detailed and accurate information.

Expected to maintain a high standard of professionalism in their verbal and written communications.

Follows established sales operating procedures and best practices.

Meets all performance expectations and regulatory requirements.

Remains HIPPA compliant and represents the company in a unified fashion.

Knowledge, Skills and Abilities:

Experience working with different account types (Medical Sales, Health, Wellness & Fitness Industries)

High adaptability to an everchanging & challenging environment

Ability to interact effectively with diverse customer base via phone, email and via Zoom.

Excellent verbal and written communication skills

Must be detail oriented and possess a high level of accuracy.

Willingness to work collaboratively and ability to demonstrate effective teamwork.

Ability to prioritize work and meet deadlines.

Must be self-starter and results driven.

Sensitivity to confidential documents and information

Demonstrate the ability to build and sustain a strong network for their book of business.

Experience and Education:

Previous experience in customer service, clinical administration, or related sales experience preferred.

Proven track record of organically converting prospects into sales.

Experience with CRM software, social medial applications & Microsoft Office

Genuine interest in pharmaceutical products related to wellness, quality of life, and hormone & other therapies.