Job Description

TRC Staffing is actively hiring for 60 WORK FROM HOME CALL CENTER SUPPORT AGENTS for the Montgomery, AL area! This is a full time position - 40 hours per week. In this role, you will work in a fast paced, call center setting while serving the customer with a high level of support.

INTERESTED CANDIDATES MUST BE BOTH WILLING & ABLE TO DRIVE TO MONTGOMERY, AL TO PICK UP YOUR AT HOME EQUIPMENT ONSITE THE WEEK PRIOR TO YOUR START. EQUIPMENT WILL NOT BE SHIPPED TO HOME ADDRESS.

START DATE: October 12th SCHEDULE: Must be available between 6am-6pm, Monday - Friday

• Monday's require a 10-12 hour shift.

JOB TYPE: 100% Virtual, Work from Home

CALL TYPES: UTILITY SERVICE

• General Customer Service
• Billing & Payment Questions
• Start, Stop, and Transfer Services
• Outage Calls
• Explain value of non-regulated products and services

REQUIREMENTS:

• 6+ months of prior call center experience
• Strong written and oral communication skills
• Home internet
• Technical aptitude, ability to troubleshoot simple computer issues
• The ability to think out of the box to present viable solutions to the customer

Send resumes to Chelsey.Whitt@ TRCStaffing.com for immediate consideration.

Company Description

ABOUT TRC: TRC Staffing Services is committed to providing the very best service our industry has to offer. We believe it all starts with people. We aim to hire the best people in the industry and provide an environment that promotes their growth. Our clients understand the power of a strong, dedicated staffing partner and have the ability to leverage this partnership to their advantage. TRC Staffing Services, Inc. is an Equal Opportunity Employer and considers all qualified candidates for employment without regard to race, color, religion, gender, gender identification, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.