Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Talent Acquisition Manager Department: Recruitment Full Time Locations: Headquarters in Northampton w/travel between Springfield, Holyoke, and Greenfield Schedule: M-F, 9a-5p Salary: $75,000

Position Summary: ServiceNet is a leading nonprofit organization dedicated to providing innovative mental health and human services across Western Massachusetts. We’re seeking a Talent Acquisition Manager to drive our hiring efforts, improve recruitment processes, and attract top talent for specialized roles. This role will manage daily recruitment operations, support hiring managers, and ensure a seamless candidate experience—helping ServiceNet continue its mission of delivering high-quality care and services to the community.

Key Responsibilities:

Lead Recruitment Operations: Oversee hiring activities, streamline processes, and track key metrics.

Source & Build Talent Pipeline: Use innovative sourcing strategies to attract top talent for critical roles.

Enhance Candidate Experience: Ensure smooth communication, efficient hiring, and a positive onboarding process.

Supervise & Develop Team: Mentor team, maintain compliance, and improve team performance.

Improve Hiring Strategies: Work with leadership to optimize workflows and workforce planning.

Qualifications:

3+ years of recruitment or talent acquisition experience

Team management experience required

Strong knowledge of hiring best practices, sourcing techniques, and employment laws

Experience using applicant tracking systems (ATS) and recruitment technology

Excellent communication, relationship-building, and organizational skills

Industry experience in healthcare, non-profit, or specialized hiring

Benefits:

Generous PTO (time-off) package.

Comprehensive health and dental insurance plans (if eligible).

Life insurance and long-term disability insurance.

403(b) retirement plan.

Tuition remission for eligible classes.

Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.

Opportunities for career development and advancement.

And much more!

Learn more about ServiceNet https://www.servicenet.org/

ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.