Job Description

• Meets with participants to identify barriers to employment and develop strategies to manage these issues
• Maintains complete, accurate and timely case notes and related records in manual and/or electronic systems
• Ensures access to supportive services and retention services for job seekers
• Engages with community and agency partners to generate referrals
• Builds and maintains a network of community resources for participants
• Manages outreach to referrals who fail to show for appointment
• Assists participants with program application process and assists with determining program eligibility
• Sends out correspondence to schedule appointments, request employment verifications, and acquire pay stubs when applicable
• Creates, updates, and ensures completion of plans according to contract deadlines
• Attends scheduled weekly unit meetings
• Monitors and records job seeker participation in required activities
• Knows, understands, and implements current and future ResCare and contract specific policies, SOPs, and Operations Memos
• Ensures confidentiality of job seeker information and protect and secure ResCare equipment and property
• Authorizes, distributes, and reconciles transportation assistance
• Ensures timely submission and preparation of documentation for scanning
• Utilizes a trauma-informed mindset in all interactions and adopt trauma-responsive practices
• Other duties as assigned

Qualifications

• Associate degree in related field and minimum two year’s work experience in related field, or a satisfactory equivalent of education and experience
• Knowledgeable about community resources
• Knowledgeable about Workforce programs and can navigate appropriate state and contract specific system(s)
• Ability to work independently/self-starter while remaining in communication
• Ability to work with and relate to job seekers and be culturally sensitive
• Excellent internal and external customer service skills
• Computer literate and have MS Word and Excel skills at minimum, and the ability to learn specialized databases and software systems
• Bilingual a plus
• Strong communication and organizational skills

Additional Information

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.