ARE YOU INTERESTED IN JOINING A COMPANY CULTURE WHERE ACCOUNTABILITY, TOP PERFORMANCE AND TEAMWORK ARE VALUED AND REWARDED? A COMPANY THAT IS DEDICATED TO INSIGHTFUL DESIGN AND SUPERIOR CRAFTSMANSHIP, THE COMPANY IS SETTING A NEW STANDARD IN HOMEBUILDING AND CUSTOMER EXPERIENCE.
TRI POINTE HOMES IS LOOKING FOR AN EXPERIENCED, ENTHUSIASTIC INDIVIDUAL TO JOIN OUR TALENTED GROUP AS AN AREA SALES MANAGER IN OUR SCOTTSDALE OFFICE.
POSITION HIGHLIGHTS: Responsible for managing and maximizing the assigned area’s sales performance and margin enhancement efforts through effective staffing, training, coaching and development of the field sales team.
POSITION RESPONSIBILITIES:
- Actively monitors potential future sales personnel hires by visiting competitors’ sales offices on a periodic basis, formally tracking high-potential candidates and engaging candidates when openings arise.
- Interviews and hires New Home Advisors and New Home Associates/Assistants to produce best-in-class sales force.
- Ensures job expectations and periodic performance goals are clearly understood by each individual team member.
- Co-preps and co-leads sales meetings and formalized trainings.
- Owns the SalesForce CRM process and ensures engagement of field sales team with effective consistent use of the system.
- Evaluates each member of the sales team as they prepare/maintain the sales office environment and model homes, interact with prospective buyers, describe the unique customer value proposition, and enter/track information in SalesForce CRM in an effort to identify areas for improvement where coaching is appropriate.
- Coaches sales team members via instruction, role playing and interactive discussion, both informally and formally using the Company’s established coaching and performance improvement processes to achieve sales, high customer satisfaction and other business plan goals.
- Recognizes top performers and leverages strengths in a strategic fashion to promote positivity and encourage constructive behaviors.
- Proactively monitors, coaches and engages sales representatives that have areas for improvement.
- Demonstrates a keen understanding of the brand/division’s position in the market relative to competitors, including factors such as pricing, sales rates, cancellation rates, product types, traffic, customer demographics, and market research vendors (who they are, who we’ve used in the past, etc.).
- Solicits and summarizes input from community sales team members regarding customer preferences (product, location, community, builder), traffic patterns and quality of traffic, and any other information requested or that may be helpful to management.
- Works collaboratively with individual community sales team members and brand/division management to determine sales forecasts and closing schedules.
- Position Qualifications:
- Other duties as assigned.
POSITION QUALIFICATIONS:
- High School Diploma required. Bachelors preferred.
- A minimum of 2 years’ experience working in the homebuilding industry or in a similar leadership role strongly preferred.
- Knowledge of “Jeff Shore 4:2 Sales Process” with the ability to collaborate, mentor, and coach the sales teams in consistent application of the process required.
- Ability to develop, maintain and measure sales strategies required.
- Ability in multi-tasking in a dynamic, fast paced, team focused environment required.
- Proficient in Microsoft applications including Outlook, Word and Excel. Excellent verbal and written communication required.
- Strong leadership and management skills.
- Solid knowledge of sales programs, policies and procedures.
- Understands homebuilding industries standards, practices and processes.
- Ability to prepare, plan and deliver clear and persuasive sales presentations and teach others to do the same.
- Ability to communicate effectively both verbally and through clear, concise written messages.
- Ability to consistently and independently set goals and meet deadlines.
- Experienced in utilizing business analysis, planning and customer management to achieve sales objectives.
- Excellent working knowledge of MS Office programs, CRM (Sales Force) and DocuSign preferred.
- Strong analytical skills with ability to focus on issues that adversely impact financial results and provide solutions.
AT TRI POINTE HOMES, WE ARE INTENTIONAL ABOUT FOSTERING AN ENVIRONMENT WHERE YOU, AND ALL INDIVIDUALS, ARE ENCOURAGED TO BE THEIR AUTHENTIC SELVES. WE EMBRACE INDIVIDUALITY AND STRIVE TO BE CONSCIOUSLY INCLUSIVE OF DIFFERENT BACKGROUNDS, EXPERIENCES, AND PERSPECTIVES IN EVERY ASPECT OF OUR BUSINESS. WE BELIEVE OUR COMPANY’S STRENGTH RELIES ON THE DIVERSITY OF THE TEAM AND THE UNIQUE, INNOVATIVE IDEAS EVERYONE CONTRIBUTES.
WE ARE AN EQUAL OPPORTUNITY EMPLOYER, WHICH MEANS WE MAKE EMPLOYMENT DECISIONS BASED ON MERIT AND QUALIFICATIONS AND ARE COMMITTED TO PROVIDING EQUAL OPPORTUNITIES FOR ALL APPLICANTS AND EMPLOYEES WITHOUT REGARD TO THEIR RACE, COLOR, CREED, RELIGION, NATIONAL ORIGIN, ANCESTRY, CITIZENSHIP STATUS, AGE, DISABILITY, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, VETERAN STATUS, GENETIC INFORMATION, OR ANY OTHER CHARACTERISTIC PROTECTED BY APPLICABLE FEDERAL, STATE OR LOCAL LAWS.
WE WILL ENDEAVOR TO MAKE A REASONABLE ACCOMMODATION TO THE KNOWN PHYSICAL OR MENTAL LIMITATIONS OF A QUALIFIED APPLICANT WITH A DISABILITY UNLESS THE ACCOMMODATION WOULD IMPOSE AN UNDUE HARDSHIP ON THE OPERATION OF OUR BUSINESS. IF YOU BELIEVE YOU REQUIRE SUCH ASSISTANCE TO APPLY FOR AN OPEN POSITION OR TO PARTICIPATE IN AN INTERVIEW, PLEASE LET US KNOW.
Required Skills
Required Experience