Tax Investigation Agent

Guardian Tax

Tax Investigation Agent

Irvine, CA
Full Time
Paid
  • Responsibilities

    Now is the perfect time to dive into the Tax Resolution Wave! With tax debt at an all-time high, countless individuals are seeking help to navigate their financial challenges. These are real people who need our support to find effective solutions and escape the holes they're in. Plus, with the IRS hiring thousands of new auditors, there's a limitless pool of clients waiting for your helping hand!

    We're on an exciting growth journey and looking to expand our team. We want enthusiastic individuals who are eager to learn and make a positive impact. If you're passionate about helping others and ready for a rewarding work environment where you can truly make a difference, we're here to provide the training and coaching you need to shine in this role!

    What We Offer:

    • Meaningful Work: Your efforts will directly contribute to helping individuals navigate their financial challenges without the stress of customer service interactions.
    • Enjoyable Environment: Work in a positive, supportive atmosphere where collaboration and creativity thrive.
    • Growth Opportunities: We believe in investing in our team and offer training and development to help you succeed.
    • Indoor/outdoor Game room. Take off the edge and play some Ping Pong, pool, foo's ball and more. Sometimes its nice to have a little fun on break. Work hard, Play hard.
    • Good Music playing all day to stay in the mood

    Responsibilities:

    • Contacting the IRS on behalf of clients
    • Filling out Case Summaries
    • Requesting Transcripts for Case Managers
    • This is an entirely phone-based position; no face-to-face contact required

    What we are looking for

    • CAF #
    • Outstanding telephone communication skills
    • Excellent interpersonal skills
    • Superior time management
    • Impeccable multi-tasking abilities
    • Experience with outbound telephone sales experience is preferred but not required

    Who You Are:

    • Speaks with a strong and clear phone voice (vocabulary and grammar included)
    • Smoothly, handles multiple tasks at one time
    • Outgoing & Friendly Personality
    • Willing to work in our office with other colleagues

    Benefits:

    • Gym membership
    • Health insurance
    • Paid training

    Schedule:

    • 8 hour shift
    • Monday to Friday
    • Overtime
    • Weekend availability

    Please submit your updated resume to be considered. Please state your name and any experience you may have that relates to this position. Looking to bring on multiple people ASAP.