Tax Resolution Licensed Tax Professional

Jackson Hewitt - Headquarters

Tax Resolution Licensed Tax Professional

Sarasota, FL
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Bonus based on performance

    Competitive salary

    Dental insurance

    Health insurance

    Paid time off

    Vision insurance

    Wellness resources

    If you want to be part of a team that is changing the industry, with a focus on delivering exemplary client service then join Jackson Hewitt!! As a Tax Resolution Licensed Tax Professional at Jackson Hewitt, you will be an integral part of growing national business to help clients resolve their tax issues with the IRS.

    The TR Licensed Tax Professional will work TR team members, the IRS, and state taxing authorities to resolve clients’ tax problems.

    This position will ideally be located in JH's Sarasota, FL corporate office. Due to covid, JH's corporate offices are working remotely. Once teams return to the office, this position will be located within the office; however, we are open to a hybrid schedule (3 days in the office, 2 days remote) or fully remote.

    What you'll do here:

    Use strong analytical and problem-solving skills to evaluate and determine the best course of action to resolve client tax issues.

    Consult with TR team members and provide tax problem solving solutions for our clients

    Regularly collaborate with team members to assist with client consultations and resolve client tax issues

    Articulate needs to our clients to resolve their tax issues

    Document and update team members on important client resolution actions including status updates, and needed information with your clients

    Set up plans to resolve client issues by evaluating client facts, options, setting a plan, aligning the plan with the client’s needs

    Draft solution-oriented recommendations, strategies and arguments addressing specific clients’ tax issues on a consistent basis.

    Manage assigned clients and priorities, and work with other team members to resolve client issues

    Skills you’ll bring for success:

    Licensed to practice before the IRS (Enrolled Agent, Tax Attorney, CPA)

    Successful 2 or more years of experience in representing clients before the IRS

    Tax preparation, experience a plus

    Understanding of tax problems and solutions

    Strong financial services sales skills

    Professional, service-minded demeanor

    Excellent problem-solving skills

    Excellent organizational, written, and communication skills

    Able to prioritize and manage caseload

    Strong attention to detail

    Self-motivated and able to adapt to change

    Proficient and comfortable with computers and software applications

    What you will get if you join us:

    What You Will Get If You Join Us

    Competitive Salary + Bonus

    Unlimited Paid Time Off + 12 Paid Holidays

    Fidelity 401k + Match

    Medical, Dental, Vision, EAP, Supplemental, Life, STD, LTD, HSA, FSA, Commuter

    Wellness activities throughout the year

    Parental Leave, Elder Care Leave, Volunteer Time Off

    Education Assistance (Reimbursement) Program

    Employee Referral Program

    Pet Insurance

    Company Celebrations, Appreciation Events, and Team Building

    Business casual dress with jeans daily

    Innovative culture with an open and collaborative environment

    Many opportunities to develop core and new skillsets and have a stake in your own success

    Freedom to create your best work and make a visible impact on the organization

    Start a career and Get More in Return®. Jackson Hewitt offices are working hard for the hardest working, and we are on a mission to completely change the way our customers engage with their taxes. At Jackson Hewitt, you’ll find work that works for you and adds up. We’ve got flexibility, career development opportunities, and a chance to work in your neighborhood. We have a passion for our employees and our customers. We appreciate our corporate and local office team members, and we recognize our employees are our greatest asset. Since we are one of the nation's largest retailers with nearly 5,500 locations, you can be assured we've got your back. Whether you are looking for a side gig, seasonal job, part-time, or full-time Jackson Hewitt has opportunities in its corporate and retail office locations.

    We appreciate your interest in Jackson Hewitt Tax Service. Jackson Hewitt Tax Service is an equal employment opportunity employer. The Company does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. PTIN Certification: Yes

    This is a remote position.

    PTIN Certification: Yes

    Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

    CANDIDATE ACKNOWLEDGEMENT:

    Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.

    I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.

    I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process.

    By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.

    By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.