Team Lead Customer Service

Shamrock Cleaners

Team Lead Customer Service

Tallahassee, FL
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Dental insurance

    Opportunity for advancement

    Paid time off

    Training & development

    We are Shamrock Cleaners - The premier Dry cleaning operation in Tallahassee. Winner of Best Dry Cleaner for 4 years in a row. We are growing and are seeking a strong customer focused detailed oriented individual.

    Benefits/Perks

    Competitive wages

    Career Growth Opportunities

    Fun and Energetic Environment

    Ongoing training

    Job Summary

    We are seeking a friendly and service-oriented Lead Customer Service Associate to join our team! As a Team Lead, you will assist customers with input customer data in to the point of sale system.. Responsibilities may include working the register, retrieving customer orders, processing inventory, and maintaining the store’s appearance. The ideal candidate will have previous experience in customer service and knowledge of cash register operation.

    Responsibilities

    Greet each customer with a smile and provide assistance while they are shopping

    Follow all safety and loss prevention procedures.

    Work at a register to ring up and carry out customer sales.

    Collect payments by cash and credit card

    Issue receipts and refunds to customers

    Take added responsibility for stocking, inventory, and store maintenance.

    Drive sales by participating in targeted product promotions and initiatives as set forth by the company.

    Develop and maintain solid product knowledge and services offered.

    Qualifications

    Previous experience as a sales associate, sales rep, or similar

    High School Diploma or equivalent

    Ability to read, count, write, and communicate clearly and effectively

    Understanding of sales techniques and best practices in customer service

    Willingness to work well in a team environment

    Ability to quickly and accurately work a register

    Willingness to work a flexible schedule

    If you are looking for a career and not just a job please stop by for an on the spot interview !