SpinXpress is thrilled to invite a Team Leader to join our McAllen, TX team! We are an up-and-coming laundry brand dedicated to transforming the industry through our innovative, customer-focused approach. Come be part of our mission to redefine laundry services by providing unmatched convenience in a modern, friendly, and safe environment. At SpinXpress, we take pride in our outstanding service and exceptional team that is reshaping the laundry landscape. In this position, you will lead your team to ensure each customer receives exceptional service and departs with a smile. As a Team Leader, you will cultivate a lively and adaptable work environment that fosters teamwork and positivity. We seek a candidate with a pleasant, driven, and professional attitude, along with prior experience in retail or food service, to lead a team, supervise daily operations, and grow with us. The ideal candidate will excel in a dynamic setting and contribute to our continual development. What we provide: • Competitive starting pay and bonus system. • Reliable, flexible work schedules. • Relaxed and inviting work ambiance. • Opportunity to have a pivotal role in our growth and triumph. • Gain priceless experience with a startup in the expanding consumer services sector. Join us at the forefront of a rapidly popular service. Get ready to advance your career with us at SpinXpress. Responsibilities: • Develop and motivate the team to execute the SpinXpress Way by delivering exceptional customer experiences. • Create a workplace culture that is consistent with SpinXpress's goals and identify the mission, vision, and values of SpinXpress. • Recruit, interview, select, hire, and employ an appropriate number of people for your team. • Coach, mentor, and develop the team, including overseeing new employee onboarding. • Schedule staff effectively to meet and exceed the day-to-day operations and maintain optimal customer service levels. • Handle cash management and transactions accurately. • Provide oversight and direction to all team members in accordance with SpinXpress Policies and the Task List. • Participation in and execution of promotional programs. • Provide a consistent quality product to the customer while keeping costs low. • Addresses customer concerns, issues, and claims in a timely and satisfactory manner. • Maintains a good visual presentation of retail products at all times; keeps sufficient assortment and inventory levels. • Train employees in processing sales and upselling to customers. • Maintains a safe environment inside and outside of the store by following proper security procedures and prioritizing employee and customer safety. • Empower employees to take responsibility and expect accountability with consistent feedback. • Develop strategies that team members can use to better reach a project’s goal. • Assign tasks to team members and validate completion. • Determine the completion timeline and monitor progress to keep the project on track and on schedule. • Communicate clear instructions to team members. Qualifications: • Minimum of 2 years of leadership experience. • On-the-job training. • Excellent communication skills. • Confidence and skillful negotiating skills. • Strong organizational skills to give the team direction. • Knowledge and experience with inventory management. • A constant drive to improve the experience of our users and our internal processes: "How can I make things better?" • Your schedule is flexible, and you will be willing to work holidays, weekends, evenings, and on-call when necessary. • History of achieving and consistently exceeding professional goals. • Enjoy being in a dynamic job where no task is above or below you. Compensation: $16 Hourly

• Develop and Motivate the team to execute the SpinXpress Way by delivering exceptional customer experiences. • Create a workplace culture that is consistent with SpinXpress goals and identify the mission, vision, and values of SpinXpress.  • Recruit, interview, select, hire, and employ an appropriate number of people for your team. • Coach, mentor, and develop team, including overseeing new employee onboarding. • Schedule staff effectively to meet and exceed the day-to-day operations and maintain optimal customer service levels.  • Handle cash management and transactions accurately.  • Provide oversight and direction to all team members in accordance with SpinXpress Policies and Task Lists. • Participation in and execution of promotional programs. • Provide a consistent quality product to the customer while keeping costs low. • Addresses customer concerns, issues, and claims in a timely and satisfactory manner. • Maintains a good visual presentation of retail products at all times; keeps sufficient assortment and inventory levels.  • Train employees in processing sales and upselling to customers. • Maintains a safe environment inside and outside of the store by following proper security procedures and prioritizing employee and customer safety. • Empower employees to take responsibility and expect accountability with consistent feedback. • Develop strategies that team members can use to better reach a project’s goal. • Assign tasks to team members and validate completion. • Determine the completion timeline and monitor progress to keep the project on track and on schedule. • Communicate clear instructions to team members.