Team Member

Chick-fil-A Joppa Road

Team Member

Parkville, MD
Full Time
Paid
  • Responsibilities

    Overview

    At Chick-fil-A®, the Team Member role is more than just a job, it’s an opportunity. Team Members serve our guests while gaining life experience that goes far beyond just serving a great product in a friendly and fun environment. We are looking for both full-time and part-time Team Members who are hard-working, team-oriented, friendly, and honest. The perks of being a Chick-fil-A Team Member include flexible hours, competitive pay, and a positive atmosphere! This location is a Chick-fil-A, Inc.-operated location. Team Members at this location are employed by COR Restaurant Services, LLC, a wholly-owned subsidiary of Chick-fil-A, Inc.

    Responsibilities:

    • Greeting and serving guests with enthusiasm, courtesy, and hospitality
    • Serving in various kitchen roles while maintaining standards established for food safety, quality, and speed of service.
    • Taking orders, explaining, and suggesting menu items, responding to order changes or edits quickly and efficiently.
    • Preparing food items for cooking.
    • Demonstrating knowledge of the brand, products, and promotions
    • Frying, baking, or cooking food items.
    • Ensuring guest complaints are resolved properly and swiftly
    • Assembling, wrapping, and packaging food for final assembly.
    • Ensuring that products and guests' experiences are consistent with our brand, culture, and standard of excellence.
    • Tracking and monitoring product hold times to ensure all products are served within quality and safety standards.
    • Responsibly managing and maintaining inventory and equipment.
    • Assisting in executing opening and/or closing procedures.
    • Communicating clearly with guests, fellow team members, and leaders.
    • Maintaining a sanitary and safe restaurant by mopping, sweeping floors, removing trash, cleaning equipment, and keeping restrooms clean.
    • Maintaining consistent attendance and punctuality.

    Requirements

    • Ability to handle multiple tasks at once.
    • Able to stand for prolonged periods, walk, bend, kneel, squat, and lift heavy objects, as needed.
    • Ability to work in a fast-paced environment.
    • Positive attitude
    • Team-oriented, adaptable, dependable, and strong work ethic.
    • Ability to communicate effectively with guests and team members.
    • Treats others with honor, dignity, and respect.

    Benefits

    • Sick time or paid leave in jurisdictions where mandated
    • Excellent career advancement opportunities
    • Remarkable Futures Scholarship opportunities
    • Employer-subsidized Medical/Rx insurance, dental insurance, and vision insurance for full-time Team Members and their Dependents
    • Optional voluntary life insurance for full-time Team Members with premiums paid via payroll deduction
    • Free meal benefits based on scheduled hours
    • Closed on Sundays