**This is an on-site 1099 Contract role payable at $28 per hour**

IT Deskside Engineer - (IT Cafe/Tech Bar)

We are looking for an experienced IT Deskside Support Engineer who can provide onsite Tech Cafe/Tech Bar support in a highly demanding environment. The successful candidate will have a minimum of 3 years of experience in delivering these services in a large corporate environment and a track record of providing EXCEPTIONAL customer service.

General Requirements:

· Must have delivered deskside support within a corporate environment

· Possess a wide range of technical skills including client, server, software deployment, email & application knowledge.

· Troubleshooting and resolving hardware, O/S, and software issues.

· HP Desktop & Laptop experience

· Imaging / Reimaging computers/hard drives.

· Provide Installations, Moves, Additions, Changes, and Decommissioning of end-user equipment.

· Providing face-to-face customer support as well as telephone support for remote users.

· Ongoing maintenance tasks on the company’s desktop environment.

· Highly professional with excellent communication skills, professional attitude, and the flexibility to work out of hours if needed.

· Ability to understand and adhere to all company policies and work without supervision.

· Dealing with 3rd parties and OEMs if required.

Preferred Experience/Qualifications:

· Prior financial industry/trader support experience is highly desirable

· Must be detail-oriented and self-motivating.

· Consistently able to provide excellent customer support to the entire staff, representing a variety of personalities and management levels.

· Strong Break Fix skills for Desktops, Workstations, Notebooks, Printers, and mobility devices.

· Broad experience in IT with a basic understanding of Networks, Servers, and Telecoms.

· Experience including remote control of PCs and video conferencing knowledge.

Pay: $28 per hour

Hours: Mon-Fri 8 am - 5 pm