Technical Program Manager

Fulcrum Digital Inc.

Technical Program Manager

Charlotte, NC
Full Time
Paid
  • Responsibilities

    Job Description

    Key Responsibilities:

    • Program & Project Management:

      • Plan, execute, and monitor multiple technical programs and projects across teams.
      • Define scope, goals, and deliverables while managing risks, dependencies, and constraints.
      • Ensure adherence to Agile, Scrum, or SAFe methodologies for efficient execution.
    • Cloud & Platform Expertise:

      • Lead initiatives involving Microsoft Azure, ensuring best practices for cloud architecture, security, and governance.
      • Strong knowledge of Azure architecture, cloud security, networking, and virtualization concepts.
      • Strong knowledge of ServiceNow implementation.
      • Familiarity with ITIL/ ITSM and project management tools.
      • AZ-305 certification is required.
      • Experience with Infrastructure-as-Code (IaC) tools such as Terraform.
    • Stakeholder & Communication Management:

      • Act as a bridge between business, development, and operations teams.
      • Communicate project updates, risks, and resolutions effectively to leadership and stakeholders.
      • Work closely with engineers, architects, and product managers to drive technical excellence
    • Process Improvement & Governance:

      • Define KPIs and metrics to track progress and success.
      • Establish and improve operational processes using ITIL best practices and automation through ServiceNow.
      • Optimize cloud cost management and resource utilization on Azure

    Requirements

    • Experience: preferably 11-15 years in IT with at least 5+ years in Technical Program Management or Project Management role for Azure-based projects.
    • Cloud Expertise: Strong knowledge of Azure architecture, cloud security, networking, and virtualization concepts.
    • ServiceNow Expertise: Familiarity with ITIL/ ITSM and project management tools.
    • Technical Understanding: Experience with DevOps principles and tools in an Azure environment, including Azure DevOps , CI/CD pipelines , and automation frameworks.
    • Tools & Technologies: Azure DevOps, ITIL frameworks, and relevant cloud & ITSM tools.
  • Qualifications

    Additional Information

    All your information will be kept confidential according to EEO guidelines.