Are you passionate about technology and helping others solve technical issues? Join Bryte in Jacksonville, FL as a Technical Support - Point of Sale team member. At Bryte, we pride ourselves on providing top-notch customer support and fostering a collaborative work environment where your skills will be valued and developed. As part of our team, you will have the opportunity to work with cutting-edge technology and assist customers in resolving their technical challenges. In this role, you will play a crucial role in ensuring our customers receive prompt and efficient technical assistance, contributing to our mission of delivering exceptional service. You will also be at the forefront of boarding and deploying the latest in POS technology. With a competitive salary of $50,000, this position offers a rewarding opportunity for those who are dedicated to providing excellent technical support. Responsibilities: • Configure and deploy Point of Sale systems. • Troubleshoot technical issues related to Point of Sale systems for customers and provide timely resolution. • Collaborate with the development team to identify and address software bugs and glitches affecting the Point of Sale functionality. • Assist customers in setting up and configuring new Point of Sale systems according to their business needs. • Conduct training sessions for employees on how to use the Point of Sale system effectively and efficiently. • Document customer interactions and reported issues in the system for tracking and analysis purposes. Qualifications: • 2+ years of technical support experience. • Proficiency in point-of-sale systems, credit card terminals, and processing gateways. • Strong problem-solving skills. • Excellent verbal and written communication abilities. • US Work Authorization. Compensation: $50,000 yearly

• Configure and deploy Point of Sale systems. • Troubleshoot technical issues related to Point of Sale systems for customers and provide timely resolution. • Collaborate with the development team to identify and address software bugs and glitches affecting the Point of Sale functionality. • Assist customers in setting up and configuring new Point of Sale systems according to their business needs. • Conduct training sessions for employees on how to use the Point of Sale system effectively and efficiently. • Document customer interactions and reported issues in the system for tracking and analysis purposes.