Technical Writer/ Communications Specialist

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Infina, Ltd.

Technical Writer/ Communications Specialist

Washington, DC
Full Time
Paid
  • Responsibilities

    Job Description

    Infina is looking for a Technical Writer and Communications Specialist to help produce a variety of written materials to support our customer within the Federal Aviation Administration (FAA). This individual will have the ability to translate complex, technical concepts and communicate the information in a way that is engaging and easily understandable.

    This position is full time onsite at the FAA Headquarters building in Washington DC.

    Duties

    • Research, document and edit content for the web, training packages, communications and outreach, technical documentation, marketing materials and more

    • Author and review technical documents for accuracy and adherence to defined standards

    • Follow protocols for knowledge creation and publish within recommended systems and timelines

    • Develop program documentation for security requirements for new systems

    • Produce and distribute tutorials to help end-users use a variety of applications

    • Collaborate with SME’s for additional clarifications, review, and content capture

    • Research and collect usability feedback from SME’s, designers, and end-users

    • Establish, plan, and administer writing policies and procedures in accordance with governmental policies and procedures

    • Perform other duties as assigned

  • Qualifications

    Qualifications

    • Must have a degree in English, Journalism, History, Political Science or related field

    • Must have at least eleven (11) years of relevant experience; FAA experience is highly desired

    • Experience with Microsoft Project, Microsoft Visio and Microsoft Office tools

    • Ability to translate technical concepts and information for various audiences at different levels of technical literacy and produce accurate, strategic written materials under tight deadlines within a dynamic, team-based environment

    • Creative skills and usage of photographs, drawings, diagrams, animation, and charts that increase users’ understanding

    • Excellent written skills in English

    • US Citizen or Green Card Holder

    Additional Information

    Infina, Ltd. is an equal employment opportunity company. All individuals are encouraged to apply.