Job Description

Why choose an internship with Wellmark? We strive to offer meaningful work that assists in your professional development and provides value to the team. You will gain valuable experience within the health insurance industry and put the skills and knowledge you’ve acquired in school to practice this summer during our 2025 Summer Internship Program. You will have the opportunity to learn from subject matter experts and leaders within the industry, network with fellow internship program participants, and gain practical, hands-on work experience.

If you’re eager to learn, collaborate with others, demonstrate your potential, develop customer-focused solutions, and grow into an exciting career, we hope you’ll consider an internship with us!

The Technical Writer Internship will support our Cyber Security team in our Technology Division. What is Cyber Security at Wellmark? At Wellmark we take a holistic approach to Cybersecurity. Identify and create risk management strategy and governance tools, structure and process. Protect through Identify and Access Management, training & awareness, data security, information protection processes & procedures. Detect anomalies and events through continuous monitoring and detection processes. Respond with communications, analysis, mitigation and continuous improvement. Recover with planning, communication and improvement.

What projects might I support? Although subject to change, examples of projects you will be contributing to include:

• Provide day to day experiences of collaboration and partnership with various leaders and teams; focus on small scale deliverables, building interpersonal relationships, exposure to cross divisional elements of the Wellmark organization
• Create clear and concise technical documentation, including articles, job aides, appendices, and user guides; ensuring accuracy and clarity in documentation and may assist with layout work to ensure documents are visually accessible and well-organized.
• Work closely with engineers, developers, and subject matter experts to gather and translate complex technical information into clear, user-friendly documentation.
• Assist in layout and formatting to create visually organized, easy-to-read documents. Ensure consistency in style, tone, and formatting across all technical documentation.

Ready to bring your strengths to Wellmark? Here’s what’s next! Review the qualifications below. If the position is a match with your passion and interests, submit your application today!

This internship will start in May of 2025, working a hybrid schedule from our headquarters in Des Moines

Qualifications

Required Qualifications:

• Current junior or senior pursuing Technical Writing, Communications, English or a related field
• Excellent verbal and written communication skills to effectively work with the business areas
• Experience developing and modifying communications technical and non-technical audiences.
• Ability to work independently and collaboratively in a fast-paced and dynamic environment.
• Excellent research skills, ability to manage multiple projects and prioritize tasks effectively.
• Effective organizational skills with demonstrated ability to manage multiple projects that meet timelines and objectives.
• Demonstrated experience collaborating with others to create new ideas and improve current processes.
• Knowledge of technical documentation standards and best practices.
• A self-starter who can work well independently or as a member of a cross-functional team. Possess a creative mind, design-thinking, an eye for detail, and the skills to look at projects from all angles.
• Portfolio of previous technical writing samples or projects.

Preferred

• Familiar with technical terminology and concepts and have handled technical communications such as product updates, software rollouts, etc.
• Prior Internship or office experience

Additional Information

All your information will be kept confidential according to EEO guidelines.

_ _ An Equal Opportunity Employer__

The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.

Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us atcareers@wellmark.com

Please inform us if you meet the definition of a "Covered DoD official".