OUTLINE OF RESPONSIBILITIES

Communicate and collaborate with various stakeholders to capture information, define business needs and document functional and technical requirements ensuring alignment with program and project goals.

Review, Interpret and edit information gathered from multiple sources including Business Requirements Documents, technical documents, project scopes, deliverables, spreadsheets, reports, plans, schedules, specifications and other documents to validate and transfer information into corresponding contracting and procurement vehicles.

Evaluate information to reconcile conflicts, decompose high-level information into detail, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.

Serve as a conduit and liaison between the business units and technology teams, translating needs between various stakeholders at various levels in and outside the organization.

Develop requirements specifications according to standard templates, using natural language, for medium to enterprise level systems.

Adhere to best practices for document organization, version control, and accessibility to ensure efficient knowledge sharing across departments.

Support the development of knowledge bases and internal portals for easy access to technical materials.

Ensure all documentation aligns with client policies, legal regulations, and compliance requirements.

Work effectively with cross-functional teams to meet project goals and deadlines, particularly in an environment of uncertainty or ambiguity.

MANDATORY MINIMUM QUALIFICATIONS The successful candidate must have minimally achieved the following level of experience:

Minimum 5+ years of Experience of technical writing or business analysis experience

Minimum 5+ years of Experience working with Microsoft Office products such as MS Project, MS Access, Visio, PowerPoint, Excel and Word.

Minimum 5+ years of Experience in information technology, software or related industries

PREFERRED QUALIFICATIONS

Prior public sector, government technology or education industry/project experience

Excellent oral and written communication skills; ability to communicate in a credible and confident manner at all levels in the organization, especially on technical issues to a non-technical audience

Ability to synthesize complex information and present it in a clear, concise format

Detailed and process-oriented

Bachelor’s degree in computer science from an accredited college, or related degree

Flexible work from home options available.