Required Skills:
1\. Proficient in using Adobe FrameMaker
2\. Mechanical Aptitude
3\. Writing Experience or Education
4\. Strong attention to detail and ability to work independently
Nice to Have Skills:
1\. Excellent written and verbal communication skills.
2\. Experience with content management systems and version control systems.
3\. Ability to understand and explain complex technical concepts in a clear and concise manner.
Day-to-day:
\- Creates, develops, writes, and edits operational and instructional documents to support the end-users of company products; ensures that documents conform to existing department style guidelines as well as quality assurance and regulatory standards.
\- Collaborates cross-functionally to plan, research, develop, and prepare publication plans for each assigned project that describe the scope, content, and intended audience of required documents.
\- Assists in providing accurate cost and schedule estimates and manages the development and production of documents within budget on schedule.
\- Conducts interviews with technical staff and other functional groups to gather information for projects while managing the creation, review, update, and release of technical communication deliverables.
\- Provides rough drafts, sketches, and other appropriate inputs required by department illustrators to create illustrations and artwork for final documents.
\- Revises existing documents to support product changes.
\- Learns unfamiliar technical communication tools quickly, and possesses an aptitude for documenting complex technologies.
\- Works with appropriate Tech Comm team members to obtain translation and delivery schedule estimates and share them with project teams.
\- Manages multiple projects simultaneously, prioritizes work appropriately to satisfy multiple project teams, and seeks assistance from Tech Comm colleagues as needed to resolve conflicting project demands.
Qualifications:
\- Bachelor’s degree in Technical Communication or related field of study desired.
\- Prefer 2-4 years of experience in technical writing.
\- Proven writing and editing skills, with excellent attention to detail.
\- Proven ability to adjust writing style and content according to audience needs, including clinicians/operators, technicians, and engineers.
\- Proven skills with desktop publishing concepts and proficiency with commonly used publishing tools e.g., FrameMaker/Adobe Technical Communication Suite and Word.
\- General knowledge of Technical Communication practices, techniques, and standards.
\- Familiarity with production processes for print documents and web-based publications.
\- Strong organizational, communication, and problem-solving skills.
\- Effective Time Management: independently manage your time and resources to ensure that work is completed efficiently.