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Onboarding Coordinator - Vacation Rentals

Teeming Vacation Rentals

Onboarding Coordinator - Vacation Rentals

Maitland, FL
Full Time
Paid
  • Responsibilities

    TEEMING VACATION RENTALS IS AN INNOVATOR IN THE VACATION RENTAL PROPERTY MANAGEMENT INDUSTRY. TEEMINGVR IS ALSO AN ENTREPRENEURIAL, FAITH-BASED COMPANY THAT IS POWERED BY HARD-WORKING, GOOD-HEARTED PEOPLE, WHO UNDERSTAND THAT QUALITY CUSTOMER SERVICE AND "TEEMWORK" ARE ESSENTIAL TO OUR GROWTH. TEEMING VACATION RENTALS WAS RECENTLY NAMED THE 7TH FASTEST-GROWING, PRIVATELY-HELD COMPANY IN THE TRAVEL AND TOURISM INDUSTRY OF THE UNITED STATES. WE ARE FOCUSED ON BEING THE BEST IN CLASS WHEN IT COMES TO THE VACATION PROPERTY MANAGEMENT INDUSTRY.  PROVIDING TOP-NOTCH PROPERTY MANAGEMENT INSIGHT AND SERVICES THAT NOT ONLY MAXIMIZE REVENUE FOR OUR PROPERTY OWNERS BUT ALSO PROVIDE LASTING MEMORIES AND EXPERIENCES FOR OUR TRAVELING GUESTS AND TEEM MEMBERS.

    We are searching for a FULL-TIME, ONBOARDING COORDINATOR to assist in providing a quick and efficient onboarding experience for both property owners and TeemingVR units across all markets  This position is a hybrid of remote work and in-office meetings.  MUST LIVE IN THE ORLANDO AREA. 

    • Interest/experience in client success/customer service
    • Multi-task oriented
    • Must be able to problem-solve
    • Experience with Microsoft Office Suite
    • Interpersonal and communication skills with high-level clients and other team members
    • Industry awareness
    • Adaptability
    • Experiences as a vacation property owner is a plus but not required

    THE LIST OF JOB DUTIES INCLUDE:

    • Communication to the Supervisor the onboarding checklist with completed or open tasks before the unit going live.
    • Understanding revenue management analysis of new units.
    • Collaboration with Supervisor and other departments (Operations, Sales, Revenue Management, etc.) to confirm they are prepared for a successful and efficient transition with the new property and owner
    • Review Post-Live checklist with Supervisor, verifying no steps were missed in the onboarding process
    • Communication clearly and promptly with property owners
    • Audit all new property listings on TeemingVR direct website and OTAs (Vrbo, Airbnb, Booking.com, HomeToGo, etc.), assuring accuracy in rates, photos, descriptions, amenities, etc.
    • Constantly look for ways to improve the process for onboarding both new owners and properties.
    • Assist in adding new units to OTAs, when needed.
    • Participate in new unit calls with the Sales team for the hand-off to the Operations team.
    • Assist with other operational tasks, as needed.

    DAYS/HOURS OF WORK: Monday - Friday 8:30a-5:00p - Hybrid of remote work with in-office days as required 

    BENEFITS - 401K  plan with company match, 6 paid holidays per year,  company health insurance plan,  Paid Time Off  (PTO)

    PAY RANGE $16.50 - $18/hour