Job Description

We are seeking an experienced CLIENT SERVICES REPRESENTATIVE for managing clients’ telecom bills and interfacing with clients and vendors about them, on a Part-Time or Full-Time basis.

The position includes working with clients, telecom providers, and other staff members to address the following responsibilities:   

·      Answering clients’ questions about the status of the invoice entrees by phone & email

·      Performing data entry, quality assurance of data entry, and calling telecom providers for clarifying issues. A prior understanding of telecom bills would be a great asset.

·      Updating client’s telecom inventory in our ManageRight software

·      Creating reports for clients from our ManageRight software

·      Organizing and managing meetings

·      Scanning and filing of documents. 

·      Candidate must be reliable, punctual and demonstrate attention to detail. 

·      Able to work independently, as well as work well with others. 

·      Knowledge and proficiency with Microsoft Office, especially MS EXCEL.

·      Data Entry experience is ideal

Minimum education level of a bachelor’s degree is preferred.

Compensation will be based on your qualifications and experience.

Relocation will not be funded. Only individual candidates should respond. NO agencies. Opportunity to grow above this position available with satisfactory performance.

Please be sure to forward a cover letter, your resume and salary history.

Company Description

TeleBright offers telecom and utilities expense management software and related services to business and government. Our software capabilities include, asset management, invoice management, contract compliance analysis, payments & disputes management, and procurement portal for landline and wireless telecom services.